Product Manager – Sell My Car (multiple openings)

Job title:

Product Manager – Sell My Car (multiple openings)

Company

Carwow

Job description

Job Description:About CarwowWe’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination – it was just the first leg. Why stop there when we could also help them get a great price?So we decided we wanted to revolutionise selling cars, just like we did with buying them. That’s when we introduced our game-changing ‘sell my car’ product.Today, our dedicated team of over 500 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).And we’ve got plenty left in the tank.Working hereSo, what does Carwow look like under the hood?We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!Bonding as a team is important to us – whether we’re rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.Carwow’s Product OrganisationOur product function comprises nine squads, with four currently dedicated to sell my car. Following our recent we’re growing! The automotive industry is continuing to be disrupted with lots of new manufacturers entering the market and more and more buyers turning to Carwow to source forecourt stock. You’ll be guaranteed to be front and centre of this change in helping with Carwow’s most ambitious phase of growth yet.Under the leadership of our Product Director, the sell my car team is revolutionising car selling and buying with a focus on three main areas:

• Seller Experience: We’re transforming the car listing and selling process into a seamless journey, empowering sellers to sell their cars exactly how and when they want, with maximum ease.
• Partner Experience: Making sure our partners are consistently engaging with Carwow so that they can discover and buy cars that are relevant to them.
• Internal Teams: Providing our teams with cutting-edge tools (such as AI tools and Machine Learning models) and platforms to achieve exceptional growth in our marketplace.

You can find out more about our product organisation on the .What you’ll be doingAs a Product Manager working in the B2B area of Sell My Car, you’ll join one of our existing product teams (which has a Tech Lead, Designer, and four Engineers) focused on delivering the best experience for new and returning partners. This won’t be just optimising an existing product though, we’re after a trailblazer, eager to tackle the challenges our partners face when buying stock online. You’ll take the lead in figuring out how we overcome barriers to getting more partners using our product. You have the opportunity to define, design and build innovative new ways of keeping partners engaged from the first time they log-in. Our partners are diverse, so you’ll be working with some of the largest UK PLCs and independent businesses as well as with our existing and potentially new third-party vendors to deliver market-leading solutions.Key Responsibilities

• Leadership and Management: Lead the Partner Experience team and define the product direction
• Enhancing Partner Experience: Understanding and empathising with partner needs and delivering solutions that exceed their expectations
• Taking Stakeholder on the Journey: Confidently discuss and influence stakeholders to ensure alignment and buy-in for key initiatives. Address high priority opportunities and challenges our partners face
• Using Data Wisely: Analyse data to inform decisions from quantitative and qualitative inputs
• Product Discovery and User Requirement Setting: Collaborate with the business and partners through hands-on product discovery, user interviews, and data interpretation to take insights to production ensuring actions align with business initiatives

What you’ll needPlease note: We know that no candidate will be the perfect match for all we’ve listed in this posting, so we’d encourage you to apply if you feel you’re close to the brief but not an exact match. Ideally you’ll have

• Track Record Working with Engagement and Retention Metrics: Past experience in improving engagement and retention metrics
• Navigating Complex Requirements: Skilled in navigating complex, and sometimes ambiguous requirements in a high-pressure environment
• Willingness to Learn and Scale: Eagerness to learn and engage across the product function and the broader business as it scales
• Tackling Work as a Team: Openness to collaborate seamlessly and without ego with Tech Leads, Designers, Engineers, and the wider business
• Be Responsible and Trusted: Taking responsibility for your work and commit to delivering high-quality results consistently

We also value the below skills and experience, but these are not strict requirements:

• SaaS / B2B Experience: Experience in marketplaces with B2B knowledge or SaaS products. Along with any experience in scale-up businesses
• Gamification Expertise: Proven experience in developing gamified products that drive recurring user engagement
• Product Launch Experience: Experience taking products or features to market and leading the launch in collaboration with B2B Marketing
• Product Management Experience: Ideally, around

1.5 years of prior Product Management experienceWhat the process looks like

• Talent team interview (30 minutes)
• Hiring Manager interview (45 minutes)
• Product peer interview (45 minutes)
• Case study (1 hour)

What’s in it for you

• Hybrid working that works around you
• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options – when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill – our mental wellbeing partner
• Enhanced holiday package, plus bank holidays

• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house – because moving’s hard enough without work!
• On your third year anniversary, you get 30 days of annual leave per year
• On your tenth year anniversary, you get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for the little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Expected salary

Location

London

Job date

Sat, 27 Jul 2024 02:28:41 GMT

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