Quality Assurance Manager

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

We are looking for a QA Manager to join our IT Marketing and Guest Services Applications Team. Reporting to the Sr. Manager of Custom Applications, this individual will help support tools critical to our Marketing Operations. The role requires a highly resourceful individual who manages through complexity easily, demonstrates advanced technical skills and high levels of EQ, and displays strong leadership skills.

Our platforms support our internal marketing teams in their GTM initiatives across email, push, sms, and paid media. As the QA Manager, this role will be responsible for the standing up of our QA function, the day-to-day management of contract resources, and ensuring our applications meet quality standards and provide excellent user experiences.

Job Specifications:

• Shift & Schedule Availability: Full Time, Year Round

• Outlet: Corporate

• Other Specifics: Hybrid – Remote

• The budgeted range starts at $125,000 + annual bonus. Actual pay will be adjusted based on experience.

Job Responsibilities:

• Develop and implement a comprehensive QA strategy aligned with business goals.

• Lead the onboarding, and day-to-day management of offshore contract QA resources ensuring deadlines are hit across all platforms and projects.

• Continuously expand our QA function across our growing number of tools while refining our existing testing methods and tools.

• Make recommendations regarding program needs and solutions to maintain optimal team effectiveness, including but not limited to QA automation.

• Skills in assessing and mitigating risks associated with software quality.

• Collaborate cross functionally with developers, business analysts, project managers, and senior leadership.

Job Requirements:

• Bachelor’s degree in technical or business discipline or equivalent experience.

• Excellent analytical, problem-solving, and decision-making skills.

• 3+ years in QA role or equivalent experience.

• Ability to inspire and lead a team, manage conflicts, and foster a collaborative environment.

• Strong verbal and written communication skills to articulate QA processes and results.

• 3+ years’ experience working with Agile & Waterfall Development Methodologies

• Meticulous attention to detail to ensure high-quality standards.

• Experience developing and automating QA scripts.

• Must be proactive and self-driven, demonstrate initiative and be a logical thinker.

• Ability to develop clear documentation and business partner management across audiences with multiple levels of technical skills

Preferred:

• Experience with Marketing Technologies

• Proficiency in languages such as Java, Python, or JavaScript for writing automation scripts.

• Understanding of SQL, relational databases, and data warehousing.

• Experience standing up automated test scripts.

• Skills in testing APIs using tools like Postman, RestAssured, or SoapUI.

• Experience working with offshore teams.

The expected Total Compensation for this role is $125,000 + annual bonus. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 506486

Reference Date: 12/23/2024

Job Code Function: Data Warehouse/Business Intel