Quality Auditor – Leeds

Job title:

Quality Auditor – Leeds

Company

DAC Beachcroft

Job description

DACBeachcroft have an exciting opportunity for an experienced and knowledgeable Quality Auditor to join our Quality Team on a full-time, permanent, hybrid basis in our Leeds office. This role would suit someone who ideally has experience in a similar role within a law environment, although we would consider applicants from other regulated industries.Our Quality Team sits within the Office of the General Counsel (OGC), which is responsible for managing compliance and risk within the firm. Part of the Group’s remit is to monitor quality in all groups and functions throughout the firm and the evaluation of quality is carried out predominantly by Quality Auditors.Quality Auditors are responsible for conducting internal audits across the business to measure compliance with the policies, controls and procedures in place as well as compliance with agreed client criteria where required.The audit output is analysed for trends and to assess the effectiveness of controls, with a view to continuous improvement. Audit results are discussed with audit stakeholders and/or the OGC and action plans are agreed for any areas requiring improvement. Spot checks are undertaken where required, to ensure that any action implemented has been effective.We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role as set out in this advert. If this applies to you contact in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the team will be in touch.We are happy to talk flexible working and have in place a Flex-forward working scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.Role ResponsibilityThe role will be to work closely with the Quality Manager and existing Quality Auditors to undertake audits for the firm. This entails:

• Undertaking evaluations on matter files against agreed criteria for the different Clusters, and clients
• Accurately recording the results of the evaluations so that they can be collated into reports for feedback
• Co-ordinating audits, including creating the necessary documentation for the audit, dealing with the logistics and liaising with the Quality Manager and OGC Lawyers
• Hosting regular audit meetings with the rest of the team to monitor any issues
• Providing timely and comprehensive reporting, highlighting areas where criteria has not been met and identifying any trends and patterns in compliance levels
• Leading on feedback meetings to discuss the findings with the Quality Manager and OGC Lawyers. Agreeing the appropriate corrective action and feeding this back to the Quality Manager for it to be monitored and followed up as appropriate

The role requires:

• Ability to work flexibly with a combination of home and office working, including attendance at regular team meetings as required at DAC Beachcroft offices
• Using the firm’s various case management systems
• A high level of objectivity in reviewing files against criteria
• Ongoing learning and development
• Working both independently and as part of a team
• Working on more than one audit at any given time

The Ideal Candidate

• Qualified to a minimum of 5 GCSEs (including a grade C/3 in English and Maths) or equivalent; or at least two years previous experience of working in a professional environment, ideally a law firm. At least one of these is essential.
• Good IT skills with a knowledge of Microsoft Office packages although further training can be given if required
• The ability to manage own workload
• Good written and oral skills
• A good team player who is supportive of others within the team
• Ability to give and receive constructive feedback
• A confident decision-maker
• Contributes effectively to the overall performance of the team
• Responds positively to change
• Flexible and adaptable
• Good interpersonal skills
• Focused and analytical
• Delegates tasks effectively
• Some knowledge of the legal system, Civil Procedure Rules or previous experience of file handling would be an advantage
• Previous knowledge of auditing and an interest in Quality Management would be required.

About the CompanyWe’re a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We’re market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we’re market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina, Chile, Colombia, Mexico, Peru and Miami, plus a broad network of affiliations across the globe.Working with usOur vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. Combine this with our supportive culture and hybrid working model, and you have: a Life that Works.Our flexible approach means that we help our colleagues to be their best at work, while recognising that they have all sorts of different interests and commitments outside work.We pride ourselves on our supportive, approachable culture. We are trusted, appreciated as individuals and embraced as part of a team. At DACB, we don’t just accept your differences, we celebrate and advocate for them. From bespoke solutions for our clients, to treating you as an individual. Our strength comes from your diverse ideas and bringing the ‘whole you’ to work. So if you’re good at what you do, come as you are!Note for Recruitment Agencies – the DAC Beachcroft LLP resourcing team is responsible for managing all current vacancies through direct hiring and referrals. Whilst we do work with recruitment agencies, we will formally release those vacancies to instructed agencies deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the resourcing team will not be accepted and no introduction fee will be applicable. Our resourcing team can be contacted at .

Expected salary

Location

Leeds

Job date

Thu, 24 Oct 2024 22:13:38 GMT

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