Resource Manager

Job title:

Resource Manager

Company

Impression Digital

Job description

Impression DigitalImpression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester.We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we’re looking for a Social Campaign Consultant to help us lead the charge.Our agency wouldn’t be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential.Recognising that we are a part of something much bigger, we’re on a mission to use business as a force for good. We’re actively committed to creating a positive impact for our people, planet and community.Are you a pro at juggling priorities, optimising resources, and keeping teams on track in a fast-paced environment? We’re looking for a Resource Manager to ensure our delivery teams have the right people, in the right place, at the right time.ResponsibilitiesDelivery team resource allocations-Inputting resource allocations into our ERP system & any other tools as may be required.-Working with the relevant department Leads &/or Heads of Department &/or Account Owners to agree resource allocations across teams on a monthly basis. Reprioritising and moving allocations around in our systems in real time to reflect the changing and dynamic landscape of what is needed.-Ensuring that activity prioritisation guidelines are followed (through resolution of conflicting requests) to ensure we are focussing on our most critical activities, including month-month adjustment pulling forwards/deferring work such that our net commitments over time are met.-Escalating issues with the Head of Ops &/or relevant teams where issues are encountered, in advance wherever possible.Determining need (and route) for additional resource – reactive-Triaging requests for additional resource against key departmental metrics & sales forecasts, and working with the requestor on: (i) need for additional resource inc. period & timeframe for acquisition; (ii) level of additional resource; (iii) type (full time/fixed term/freelance); and (iv) if there is internal resource (cross dept. support) that may be reallocated.– Determine what additional approvals may be required, otherwise approving/rejecting, and then liaise with freelancers/agencies for contractors &/or inform the People team to begin recruitment.Determining need (and route) for additional resource – proactive-Analysing the ERP system and other tools and reports to identify future potential issues or challenges, including: (i) team structures; (ii) constraints in the available time (i.e. considering variance in working days and planned (or expected) absences); (iii) the impact of proposed or agreed policy changes/forecast changes on the overall ability of the team to deliver what is being asked; and (iv) scenario planning – e.g. ‘how would we resource a massive client opportunity if we win it next month’?-Analysing time tracking trends to identify where policy/guidance might not be reflective of current practice, and working with the relevant areas to determine if either or both need realignment.-Creating frameworks and networks through which contractor/freelancer resource can be readily accessed.-Supporting the Head of Ops and the relevant Department Directors &/or Heads of Departments in outsourcing of transactional load (as identified & scoped by those departments).Person specification-Workforce Planning – Experience in resource allocation, workload balancing, and optimising team capacity.-Stakeholder Collaboration – Strong communication skills to coordinate with department leads and teams, and building positive relationships.-Analytical & Problem-Solving Skills – Ability to assess needs, resolve conflicts, and escalate issues proactively.-Strategic Thinking – Proactively identifying future resourcing challenges and implementing solutions.-Attention to Detail – Ensuring accuracy in data, reporting, and analysis.-Adaptability & Flexibility – Comfortable working in a changeable environment.-Project & Task Prioritisation – Ability to determine priorities for both yourself and the wider organisation, rephasing and moving tasks around to accommodate.-Understanding of recruitment & Contractor Management – Knowledge of recruitment processes, freelancer engagement and vendor negotiations is non-essential but advantageous.Not ticking all the boxes? Don’t worry, here at Impression we promote a culture of learning and development so we’ll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don’t meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression’s recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory.Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you’re able to travel into the office when necessary.SALARY: £36,400What makes us different
We are proud to be listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work®. Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development.Alongside our amazing culture, here’s what else makes us standout as a great employer:– Flexible, hybrid working options – as per ways of working charter
– 4.5 day working week (Friday afternoons off, all year round)
– Private medical insurance with access to EAP
– Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost
– Enhanced sick pay
– Access to OpenUp, a virtual therapy platform
– Enhanced parental leave
– 28 days annual leave, plus bank holiday
– Life leave – when something unexpected happens in your life and you need some paid leave
– Pregnancy loss and parental bereavement leave
– Compassionate leave
– Eye-care vouchers
– Opportunity to save on and spread the cost of new tech through Techscheme
– Travel to work scheme
– Railcard salary sacrifice scheme
– Budget for books, tools and software
– A full social calendar
– Summer and Christmas party (off-site)
– Chance to attend national and international conferences
– Top Apple equipment to use at work
– Savings on bikes and accessories through Cyclescheme
– Contributory pension scheme
– The usual agency stuff – office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacksDiversity, Equity & Inclusion
We’re listening and we’re learning.We’re committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness – in our agency and our industry – is something we’re passionate about, and we’re committed to having the conversations, making the changes and helping other businesses to do the same.We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We’ll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run.Agencies
Strictly no recruitment agencies

Expected salary

£36400 per year

Location

Nottingham

Job date

Wed, 12 Mar 2025 05:52:28 GMT

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