Retail Client Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Retail Client Lead who expects more from their career. It’s a chance to become a trusted partner, building relationships and working hand in hand with Tesco’s Insight team. You’ll be our centre of knowledge for seasonal events and will lead on driving our understanding of how customer trends are changing. It’s an opportunity to bring world leading customer data to life and make a real impact in driving change and growth for our clients, and in turn grow the dunnhumby business.

Joining our retail team, you’ll work with world class and passionate people using cutting-edge techniques on projects that will have both short and long-term impact. You’ll work in partnership with data scientists in a fast-paced team to deliver for the client and dunnhumby.

What we expect from you

Customer First Insight

Translate data into insight

Communicate complex analysis simply

Strong data visualisation skills

Communication

Able to communicate impactfully with clients

Great collaboration with colleagues

Project Management

Able to manage multiple projects running concurrently, ensuring delivery on schedule

Building Client Relationships

Building great relationships with new and existing client stakeholders, establishing trust and becoming a true partner

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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