Room Service Attendant – W London

Job title:

Room Service Attendant – W London

Company

Marriott

Job description

Job Description:Join our vibrant team at W LondonOur jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique!W London – why anywhere else?

• Meals – Tasty and Varied Complimentary Meals in our Green Room canteen.
• Discretionary Accommodation Service Charge – Paid each month!
• Holiday – 20 days of holiday excluding public holidays (increase to 27 days with length of service
• Uniform Provided – Dry cleaning included.
• Company Pension Scheme – Save for your future.
• Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Develop and Grow – Comprehensive Training and Development
• Celebrate – Awards and Recognition Celebrations
• Events – Monthly Calendar of Associate Focused & Fun Events
• Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
• Food & Beverage Discounts – 20% Discount in all F&B outlets within Marriott Properties
• Spa Discounts – 30% discount in our Away Spa

Main responsibilities

• Responsible for the daily operations in In Room Dining; Taking orders over the phone and delivering the correct orders to the guest rooms. Additionally, you will make sure that all Mix Bars (aka mini bars) are filled with the correct items.
• Making sure you you collect the In Room Dining trolleys in a timely manner.
• You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
• Being in the know: You are the expert when it comes to B&F, and you know all the ins and outs on our menus, hotel facilities and possibilities. Amplify the guests stay by blowing them away with our IRD offering which you know everything about.
• Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• Making sure everything sparkles, we all enjoy a clean environment
• Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saver.
• You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
• We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
• Communicating with your team and other departments is key.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the Team: W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Expected salary

Location

London

Job date

Thu, 30 Jan 2025 05:57:05 GMT

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