Sales Operations Senior Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Sales Operations Senior Lead who expects more from their career. It’s a chance to extend and improve the Tesco Media & Insight Platform. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global advertisers.

Joining our team, you’ll work with world class and passionate people to support our sales team by contributing to all sales operations with primary responsibilities across sales analytics & performance measurement, sales process optimization, and data and technology solutions.

You will ensure sales data indicators are analysed and communicated effectively to maximise advertising sales potential. The role will develop close relationships with our internal sales team to support the budgeting, forecasting and reporting throughout the year and to drive opportunity identification and sales process efficiencies.

What you’ll be working on

• Developing a deep understanding of our sales performance across clients and categories and work closely with our sales teams to provide insight into opportunities to grow sales, including regular deep dives and surgeries as required
• Work in partnership with our finance and product teams to define requirements for the development of dashboards and other regular reporting frameworks, providing reporting of sales performance to all levels of the organisation
• Use data to analyse sales KPIs across teams and product areas, enabling a full understanding of our sales performance, and feed this insight into Sales and Product teams to drive future strategy
• Develop an in depth understanding of our sales tracking and CRM systems and help define requirements for future tooling

What we expect from you

• Experience working in a media sales organisation in a sales operations role
• Strong commercial background and proven experience in partnering with sales teams to drive commercial success
• Comprehensive understanding of digital or retail media advertising ecosystem
• Proven experience working with cross-functional teams including finance and product teams

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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