Scheduling Coordinator for Interpreters

Job title:

Scheduling Coordinator for Interpreters

Company

George Brown College

Job description

Competition Number: REQ 6385TITLE: Scheduling Coordinator for InterpretersDIVISION: Student Support & WellbeingSALARY: Payband J, starting rate $42.56 per hourHOURS: Monday to Friday, 7:00 am to 3:30 pmHOURS PER WEEK: 37.5LOCATION: 200 King St.E.STATUS: Full Time SupportEFFECTIVE DATE: ImmediatelyCLOSING DATE: October 4, 2024Land AcknowledgementGeorge Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.Equity StatementGeorge Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.GBC VisionTo be a college renowned for its inclusion, excellence, relevance, impact, and leadership.Key Responsibilities:

• Communicates with Deaf students in ASL to determine their preference and expectations around the interpreting service.

• Schedules and assigns hours for ASL – English interpreters into College classes and events at the 5 GTA Colleges, and rescheduling to accommodate course/student changes and service provider availability.

• Schedules and assigns hours to ASL – English interpreters for Deaf staff and faculty.

• Assigns hours to staff and contract interpreters on an intermittent basis as required.

• Maintains tracking system of ongoing and intermittent interpreting services for statistical reports.

• Determines efficient and effective uses of ASL interpreter resources to maximize coverage within limited Ministry funds.

• Analyses requirements and determines which students receive service and in what sequence to comply with Ontario Human Rights Legislation.

• Receives remote interpreting requests, collates, and analyzes each request closely to understand student specific needs and determine technical resources available to meet demand in a timely manner.

• Pivots in-person requests to remote based on availability of limited interpreting resources, reviews and evaluates remote capabilities in conjunction with course requirements and outcomes.

• Creates and maintains remote system detailing all prevalent information on various learning management systems used by each college, video platform access, accessibility requirements, student user-availability and technical capabilities.

• Ensures the needs of the student is met with the correct interpreter taking into consideration several variables; proven qualifications, experience in the course material, professional etiquette, student continuity, student preference, interpreter availability and interpreter health and safety concerns.

• Retrieves and verifies invoices submitted for payment on a weekly basis within a very short time frame.

• Recruits, screens, orients, mentors and supervises ASL-English interpreters. Creates, organizes and facilitates Professional Development Workshops for ASL – English Interpreters.

• Generates and analyzes statistical reports, creates and updates resource documents and communication pieces for faculty, students and service providers.

• Other duties as assigned.

Educational and Experience Requirements:

• Three-year diploma/degree or equivalent from a recognized post-secondary institution in Office Administration, Social Sciences or Community Services.

• Completion of American Sign Language certificate or equivalent.

• Minimum of three years’ demonstrated experience in scheduling using a database; statistical reporting and analysis using reports produced by relational databases (e.g. Banner and Clock Work).

• Experience overseeing, recruiting, mentoring and training employees and fluency in ASL.

• Understanding of academic accommodations for students with disabilities involving interpreters. Experience in analyzing skill sets required by users and matching skills of part-time service providers.

• Experience in working with multiple priorities and requests under time constraints.

Skills and Attributes:

• Intermediate to advanced skill in Excel, including the use of macros and pivot tables.

• Knowledge of AODA legislation and Universal Design for Learning Principles; working knowledge of CASLI policies and guidelines.

• Knowledge of Deaf culture and community impacts, issues, and trends.

• Knowledge of interpreting community best practices, trends, and language skill set.

• Sound analytic judgement, tactical and resource planning, and negotiation skills to identify problems, determine possible solutions, and select appropriate actions.

• Excellent time and project management, multitasking, and organizational skills; ability to complete tasks and meet deadlines, while working with competing priorities and interruptions.

• Demonstrated communication, collaboration, teamwork and interpersonal skills at a professional level.

• Demonstrated commitment to uphold the College’s priorities on diversity and equity.

Interview process may consist of a practical skills component.Notes:

• The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
• Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown College may keep applications for up to 12 months and may contact you for future opportunities.

About Us:prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a . See why we are consistently ranked as one of .George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact confidentially.

Expected salary

$42.56 per hour

Location

Toronto, ON

Job date

Sun, 29 Sep 2024 03:39:37 GMT

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