Senior Account Manager

Job title:

Senior Account Manager

Company

Middle Child

Job description

Imaginative, full of wonder. Born to break the rules. We are the middle child who refuses to be ignored. We go beyond traditional PR to influence culture, build businesses and ensure brands are part of the conversation.It’s no secret the way we communicate is rapidly changing. It only makes sense that what our clients need from their agencies has evolved. It was this realization that sparked the idea for Middle Child, a full-service communications agency specializing in public relations, experiential activations, social media and digital and influencer engagement. We connect with new audiences in new ways to shift perceptions. It means breaking out of your comfort zone. Being disruptive, and sometimes, okay often, a bit misbehaved.Since being founded in January 2016, Middle Child has seen unprecedented growth. The business has expanded from 3 to more than 25 clients, the team quadrupled in size and opened a second office in Montreal to service the Quebec market. Today, Middle Child has two offices – one in Toronto and another in Montreal – with affiliates in Vancouver, Calgary and Halifax to ensure coverage from coast-to-coast.WE ARE NOW HIRING A SENIOR ACCOUNT MANAGERThis isn’t just a job. It’s the chance to be part of a growing team driven by a collaborative and entrepreneurial spirit. We believe a passionate, motivated team is the cornerstone of happy clients and boundless creativity.Our Toronto office is growing and we’re actively searching for the ideal candidate to join our team.THE ROLEFirst and foremost, a Senior Account Manager is responsible for effectively managing client teams and programs. The candidate must display an in-depth understanding of consumer and brand communications, media relations and engaging digital Canadians. As part of this role, the candidate will:

• Act at the quarterback across key accounts, driving programs forward, feeding into strategy, managing teams and clients
• Be the day-to-day client lead across program execution, nurturing strong client partnerships alongside senior team members in the agency
• Write and edit strategic communications materials
• Have experience in traditional media relations, influencer engagement and social media; additional integrated marketing experience is a bonus
• Collaborate with integrated marketing teams to deliver a seamless experience and integrated offering for clients
• Prioritize multiple demands in a deadline-sensitive, fast-paced environment
• Maintain an understanding of the evolving media landscape (traditional and online)
• Hold strong media and blogger relationships

SKILLS & EXPERIENCE

• Background – 5 – 7 years of communications experience in agency or corporation. Agency experience preferred
• Strategic thinker – Creative and analytical in gathering information about clients’ industries and business. Can effectively apply what’s ‘known’ toward measurable and effective communications strategies that generate desired results, and grow client relationships
• Strong writer – Capable of delivering effective and creative written products for clients, including media materials, speaking notes and executive blog posts
• Advisor – Demonstrates an excellent understanding of the clients’ businesses, runs effective client meetings and shows a high level of integrity in providing advice and counsel to support teams
• Organized – Strong project management and organization skills
• Entrepreneurial – Go-getter attitude who thrives in a fast-paced environment with lots of opportunity for career growth
• Team player – Who understands the importance of advanced planning, well designed processes and measurement as tools to help optimize the long term success of group and team activities
• Media relations – Strong understanding of storytelling. Excellent and persuasive verbal communications skills
• Quality control – Pays close attention to detail, content and formatting, ensuring outputs are of the best possible standard
• Professional and ethical – While upholding our values of quality, integrity, respect and an entrepreneurial spirit
• Strong technology skills – Capable of leveraging all relevant technologies such as Excel, Word, PowerPoint. Understanding of content marketing and social media

What’s in it for you:We value the ‘whole you’

• An innovative and entrepreneurial work environment that promotes ingenuity and individuality – with the best of colleagues, and the best of clients
• Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
• Generous Vacation starting at 3 weeks + 1 extra week over the holidays
• Agency summer days (exact policy differs per campus and agency)
• Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
• Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
• Team social events – holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

• In-house learning & development sessions and annual career and growth conversations’
• Access to internal network of opportunities across all agencies
• Focus on developing BIMPOC Talent via our BIMPOC Mentorship Program
• Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

We invest in your health and wellness:

• Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
• Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
• Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
• A responsible sick & personal absence days policy designed so you don’t have to worry the moment a personal obligation or emergency arises.
• Maternity leave top up program.

Expiry Date Notice: This job description expires on Feb 14th 2025We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Middle Child what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.By joining Middle Child you become part of Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.

Expected salary

Location

Toronto, ON

Job date

Thu, 30 Jan 2025 04:34:31 GMT

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