Senior Client Implementation Manager (F/H)

Job title:

Senior Client Implementation Manager (F/H)

Company

Lemonway

Job description

Lemonway provides a dedicated payment solution for investment platforms and B2C/B2B marketplaces in Europe. The SaaS solution accessible via API allows 400 platforms to collect funds in a secure and regulated framework (PSD2, Payment Agent, KYC, AML/CTF).🚀Lemonway has raised €35 million in Series B to finance its continuous growth.Join a fast-growing scale-up that offers one of the most innovative solutions in a fast-growing market !Join over 140 motivated and talented employeesShape the future of payments in the new digital economyBe part of an expert team, open to sharing knowledge to enable every talent to reach their full potentialWork in a hyper-growth tech environmentAs part of the Solution Delivery & Implementation team, and reporting to the Team Lead, the Senior Client Implementation Manager’s is responsible of complex implementation of Lemonway’s solutions for strategic customers from the kick-off to first transactions.ResponsibilitiesAs main point of contact you will lead complex implementation of Lemonway’s products, from contract signature by the Sales team to the actual use of our solutions, following existing processesBe responsible of our top strategic customers implementation with complex payments schemesUnderstand the customer complexity and business value to design their payment strategy, architecture and end-users journey and align the right external and internal stakeholdersSupport the payment transformation of our strategic customers by following their API integration, advising on the payment processes and our regulatory rulesCollaborate with the product team on pilot implementation, document new implementation processes and communicate product / tech feedbacks from customersWork with our sales team to create customized and modular offers to address our customers payment complexity.Requirements:The ideal candidate for this role will be client-oriented, techie and payment expert with excellent communication and analytical skills.Desired skillsDemonstrated project management skills in a complex contextStrong relationship and client management skillsAbility to set priorities and meet deadlinesProblem-solving oriented, resourceful, curiousStrong analytical skillsMastery of office automation toolsFluent in German, English and French; other European languages (Italian, Spanish) are a plus.Job based in Paris or German (office currently being opened)ExperienceAt least 5 years experience in a customer facing and project management role, ideally in a Fintech companyPrevious experience in the payment, banking or finance industry, using API’s is a big plus!Master in (International) Business Management/Project Management.RECRUITMENT PROCESS1) Hiring Manager2) HR Interview3) Meeting with our COOWHAT’S IN FOR YOUFlexible working environment 🏠Private Health care plan with Alan ‍‍⚕️Food allowance with a Swile card 9 euros a day 💳Annual Holidays Bonus and 25 days of holidays + RTT 😎Sport and wellness subscription with Gymlib 🤸‍♀️International environment 🌍Preferred experienceThe ideal candidate for this role will be client-oriented, techie and payment expert with excellent communication and analytical skills.Desired skills

• Demonstrated project management skills in a complex context

• Strong relationship and client management skills

• Ability to set priorities and meet deadlines

• Problem-solving oriented, resourceful, curious

• Strong analytical skills

• Mastery of office automation tools

• Fluent in German, English and French; other European languages (Italian, Spanish) are a plus.

• Job based in Paris or German (office currently being opened)

Experience

• At least 5 years experience in a customer facing and project management role, ideally in a Fintech company

• Previous experience in the payment, banking or finance industry, using API’s is a big plus!

• Master in (International) Business Management/Project Management.

RECRUITMENT PROCESS1) Hiring Manager2) HR Interview3) Meeting with our COOWHAT’S IN FOR YOU

• Flexible working environment 🏠

• Private Health care plan with Alan ‍‍⚕️

• Food allowance with a Swile card 9 euros a day 💳

• Annual Holidays Bonus and 25 days of holidays + RTT 😎

• Sport and wellness subscription with Gymlib 🤸‍♀️

• International environment 🌍

Want to know more?Rencontrez Antoine Orsini, Chief Executive OfficerDiscover the companyExplore the company’s profile or follow them to find out if they’re the right fit!Follow them!The companyFinTech / InsurTech128 employeesFounded in 2007Average age: 34 years old39%61%Who are they?Lemonway est un Établissement de Paiement pan-européen qui propose une solution dédiée aux marketplaces B2B, B2C, C2C et aux plateformes de finance alternative à la recherche d’un système de traitement des paiements et de collecte pour le compte de tiers dans un cadre sécurisé et règlementé (KYC, lutte antifraude).Régulée par l’ACPR et bénéficiant du passeport Européen dans 29 pays. Lemonway est basée à Paris et Hambourg.
Depuis sa co-création en 2007 par Antoine Orsini, la société Fintech emploie plus de 130 personnes et rassemble plus de 20 nationalités. Parallèlement, Damien Guermonprez co-dirige l’établissement de paiement depuis 5 ans.En 2018, Lemonway connaît une première levée de fonds de 10 millions d’euros avec Breega Capital et Speedinvest. Un an plus tard, en 2019, le fonds d’investissement ToscaFund Asset Management permet une accélération de la croissance de l’entreprise en apportant à son tour 40 millions d’euros.En 2023, Lemonway double ses revenus et atteint son seuil de rentabilité. SNCF, Décathlon, Eiffage, Drouot ou ESF comptent parmi ses clients.The workplaceThese job openings might interest you!These companies are also recruiting for the position of “Customer Service”.AXANanterrePermanent contractA few days at home2 days agoJokoParisPermanent contract3 days agoActively hiring!AlmaParisPermanent contractA few days at home3 days agoSwanParisPermanent contractA few days at home10 days agoCofaceBois-ColombesPermanent contract19 days agoLedgerParisPermanent contract22 days agoSaveAboutMeet usThe newsletter that does the jobRelevant advice, informative Q&As, inspirational portraits, newsworthy reports, videos, job openings, company profiles, and more.SubscribeYou can unsubscribe whenever you want. We won’t bother you-we promise. To learn more about our data protection policy,

Expected salary

Location

Paris

Job date

Fri, 17 Jan 2025 07:44:32 GMT

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