Senior Content Designer

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Senior Content Designer who expects more from their career. It’s a chance to extend and improve dunnhumby’s Media team. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers.

In this role, you will be responsible for shaping and crafting the content strategy for our Media team, ensuring a seamless and engaging user experience. You will collaborate with cross-functional teams to deliver content that is clear, consistent, and user-focused.

What you’ll be working on

• Your role will be pivotal in maintaining accuracy, clarity, and consistency of content in our Media team. Additionally, you will optimize content processes for creation, review, approval, and publication to enhance productivity and reduce bottlenecks.
• By defining and implementing content standards, including tone of voice, style guides, and design system guidelines, you will ensure alignment with the organization’s overall strategy.

What we expect from you

• With seasoned professional writing experience, you possess excellent leadership and communication skills.
• You have a strong understanding of user-centered design principles and are well-versed in usability and accessibility best practices.
• Your expertise includes information architecture and taxonomy development, persona development, content audits and inventories, and developing tagging strategies.
• Additionally, you are proficient in design thinking practices and conducting both qualitative and quantitative user research.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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