Senior Customer Service Representative in GREEN BAY, Wisconsin

JOB REQUIREMENTS: Location: Green Bay, WI, USA Shift: 1st Shift Work
model: On-Site Schedule: FULLTIME; Monday – Friday 7:00 a.m. – 4:00 p.m.
Job overview: Schneider is seeking a Senior Customer Service
Representative in Green Bay to be responsible for handling relationships
with Schneider’s customers. The Senior Customer Service Rep will take
care of tasks related to processing and monitoring customer orders,
managing freight solicitation and negotiating market rates.
Responsibilities: Monitor customer freight to identify issues and
improve efficiency. Recommend adjustments as freight volumes fluctuate.
Use a variety of technology to analyze service issues and trends to
determine solutions. Work closely with leaders, teams and customers.
Skills and qualifications: Have a high school diploma or GED. One year
of customer service experience preferred. Have strong written and oral
communication skills. Able to manage multiple priorities. Pay and
benefits: Associate will be provided partial scheduled remote options
after one year in role dependent upon associate meeting the performance
expectations of the role. Additional $1.25 per hour on second and third
shift, $2.00 per hour on weekends. Medical, dental and vision
insurance. Company-paid life insurance. 401(k) savings plan with company
match. Paid time off and paid holidays. Results-based incentive pay
program where you can earn above and beyond your base pay. Tuition
reimbursement. See full list of customer service benefits. Schneider’s
inclusive culture Our history has taught us that treating everyone with
dignity and respect is vital to our ongoing success. We embrace and seek
out diversity that is inclusive of thought, race, ethnicity, national
origin, sex, gender, gender expression, age, religion, sexual
orientation, ability, medical condition, veteran or military status,
experience and background. This diversity and openness ensures all
associates have equal access to opportunities and resources to
contribute fully to the organization’s success, and it fuels
innovation, improves strategic thinking and cultivates leadership. Any
applicant may request a reasonable accommodation to complete a job
application, pre-employment testing, or job interview or to otherwise
participate in the hiring process consistent with the Americans with
Disabilities Act (ADA) by contacting their Recruiter, Human Resources
Business Partner, and/or Human Resources Leave Administration.
PI261922132 Equal Opportunity Employer of Minorities, Females, Protected
Veterans, and Individuals with Disabilities ***** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/A3284A9C79BD40CA Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.