hiring-jobs.com
RevenueCat makes building, analyzing, and growing mobile subscriptions easy. We launched as part of Y Combinator’s summer 2018 batch and today are handling more than $4B of in-app purchases annually across thousands of apps.
We are a mission driven, remote-first company that is building the standard for mobile subscription infrastructure. Top apps like VSCO, Notion, and ClassDojo count on RevenueCat to power their subscriptions at scale.
Our 80 team members (and growing!) are located all over the world, from San Francisco to Madrid to Taipei. We’re a close-knit, product-driven team, and we strive to live our core values: Customer Obsession, Always Be Shipping, Own It, and Balance.
Customers and RevenueCats (people that work here) generally love the clear alignment of incentives we’ve achieved by pricing based on how much money a customer makes: Across the entire organization, we’re uniquely motivated to help our users make more money.
This alignment of incentives helped create a unique customer success motion: We want customers to successfully implement and adopt RevenueCat, but after that we aim to:
We’re looking for a Senior Customer Success Lead to build out the team and processes to deliver on those objectives. You’ll join CSM’s Brennan and Charles, and report into a joint Marketing and Success department led by our VP of Marketing Rik.
As our new Senior Customer Success Lead, you’ll manage a number of customer relationships yourself, but – as your understanding of our platform and customers grows – will implement effective new processes, hire stellar talent, and find novel ways to deliver on our customers’ ambitious goals.
Together with the rest of the team, you’ll manage and nurture customer relationships to ensure they successfully implement and adopt RevenueCat, while providing them with a flow of insights and tactics that have the potential to help them grow their business.
As the Senior Customer Success Lead specifically, you’ll ensure the team has the right tools and training to excel, refine and optimize Customer Success processes, and contribute to goal setting and strategic direction for the Success motion within RevenueCat.
We’re a fully remote team, so you’ll have to be comfortable with an asynchronous environment and using a lot of Notion, Zoom, Slack, and Linear. We actively combat ‘meeting-bloat’ to ensure you have ample time for ‘deep work’, but regularly collaborate in real time around specific projects or efforts.
Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.
RevenueCat makes building, analyzing, and growing mobile subscriptions easy. We launched as part of Y Combinator’s summer 2018 batch and today are handling more than $4B of in-app purchases annually across thousands of apps.
We are a mission driven, remote-first company that is building the standard for mobile subscription infrastructure. Top apps like VSCO, Notion, and ClassDojo count on RevenueCat to power their subscriptions at scale.
Our 80 team members (and growing!) are located all over the world, from San Francisco to Madrid to Taipei. We’re a close-knit, product-driven team, and we strive to live our core values: Customer Obsession, Always Be Shipping, Own It, and Balance.
To help us track our recruitment effort, please indicate in your cover/motivation letter where (hiring-jobs.com) you saw this job posting.
Job title: School Operations Staff (Hiring Multiple Role Types) Company Selected Job description Free job-searching…
Job title: Graduate PR Intern - London - £25K pro rata Company Graduate Recruitment Bureau…
Job title: DISHWASHER Company Compass Group Job description Working Title: Dishwasher, Amazon, Vancouver, BC Employment…
Job title: Recruitment Consultant/Researcher. Russian Speaking. Remote Company Red Square International Job description We use…
Job title: Student Support Personnel (Hiring Multiple Roles) Company Selected Job description Free job-searching +…
Job title: Recruiter Company Real Voice AI Job description Exciting Opportunity at RealVoice AI -…
This website uses cookies.