Senior Desktop Platform and Apps Engineer

Job title:

Senior Desktop Platform and Apps Engineer

Company

Worldpay

Job description

Are you ready to write your next chapter?Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.We’re looking for a Desktop Platform & Applications Engineer to join our ever evolving teamAre you ready to make your mark? Then you sound like a Worldpayer.About the TeamThe Digital Workplace team within Worldpay Corporate Technology is responsible for the design, build and operation of Worldpay’s EUC environment, with associated infrastructure and support services. This includes physical, virtual and cloud desktop platforms, our corporate app store and software deployment, collaboration platforms and messaging, Active Directory, Intune, mobile and end-user support services. The team is relentlessly focused on delivering a great experience to clients, driving innovation, value and simplicity in all the services we deliver.We are seeking a senior Desktop Platform & Apps Engineer within the Digital Workspace team, who will be responsible for the development and management of our core Windows and Mac platforms and application delivery tooling, including our corporate app store.What you’ll own

• Strategic Leadership: Working with our IT Architecture function, develop roadmap and strategy for the desktop platform, aligning with the company’s goals and objectives.
• Platform Development: In collaboration with our IT Architecture and Virtualisation Infrastructure functions, oversee the design, development, and deployment of desktop solutions, ensuring they meet user needs and industry standards.
• Ownership of the build imaging and deployment process, leveraging Autopilot and other deployment automation technologies
• Desktop Applications: Partner with our packaging team on software intake and deployment processes, lifecycle management of core build applications, software deployment tooling and ownership of our corporate application store
• Defining Standards: Partnership with our IT Architecture and Colleague Experience teams to identify customer requirements and define appropriate standards for desktop hardware and peripherals
• Security and Compliance: Partner with our Security team to ensure the desktop platform adheres to security best practices and compliance requirements, mitigating risks and vulnerabilities. Integration of Endpoint Security tooling and VPN into the desktop platforms.
• Patching and Upgrades: Work closely with our Enterprise Desktop patching team to ensure vulnerability compliance across the desktop estate. Plan, test and manage deployment of OS and feature upgrades. Manage the deployment of BIOS and Firmware updates across the device fleet
• Performance and Telemetry: Continuously monitor and optimize the performance of the desktop platform, identifying trends and taking action proactively. Management and deployment of End User Experience Monitoring tooling with development of metric dashboards
• Innovation: Partner with our IT Architecture function to drive innovation by exploring new technologies and methodologies to enhance the desktop platform.
• Stakeholder Collaboration: Drive the Colleague Experience. Work closely with other Corporate Technology functions and stakeholders to understand their needs and ensure the desktop platform supports business operations effectively.
• Vendor Management: Oversee relationships with external vendors and service providers for Desktop Platforms, ensuring quality and value in their contributions.

What you bring * Strong experience building and managing multi-regional Windows desktop platforms in Enterprise environments

• Operating System knowledge: Expertise in Windows, macOS, and Linux operating systems, including deployment, configuration, and management.
• Virtualization: Experience working with virtualization technologies such as VMware, Citrix, Hyper-V, and VirtualBox.
• Cloud Services: Proficiency in cloud-based desktop solutions, including Microsoft Azure, AWS WorkSpaces, and Google Cloud.
• Scripting and Automation: Strong skills in scripting languages (e.g., PowerShell, Python, Bash) for automation of desktop management tasks.
• Device Configuration and Deployment: Strong knowledge of Windows Autopilot and related technologies
• Endpoint and Configuration Management Tools: Expertise in Microsoft Intune, SCCM and JAMF for Mac
• Desktop Telemetry: Experience of working with End User Experience Monitoring software such as Uber, with knowledge of integration to SIEM tools such as Splunk
• Monitoring and Troubleshooting: Proficiency in monitoring tools and techniques to ensure optimal performance and availability of the desktop platform.
• Networking: Understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN.
• Security: In-depth knowledge of security best practices, including endpoint protection, encryption, and vulnerability management.
• Software Deployment: Experience with software deployment tools and methodologies, ensuring efficient and reliable application delivery. Strong knowledge and experience of software deployment through Microsoft Intune. Working knowledge of BigFix desirable
• Hardware: Familiarity with desktop hardware components and peripheral devices, ensuring compatibility and performance. Experience of tooling such as Dell Command and HP Image Assistant
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• A customer focus and drive to continually challenge technology and process to deliver a better colleague experience

Worldpay perks – what we’ll bring for youWe know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. * A competitive salary and benefits.

• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.

What makes a Worldpayer * At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.Apply now to write the next chapter in your career. We can’t wait to hear from you.
To find out more about working with us, find us on LinkedIn. Privacy StatementWorldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

Expected salary

Location

United Kingdom

Job date

Fri, 20 Dec 2024 23:13:02 GMT

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