Senior Ecommerce Executive

Job title:

Senior Ecommerce Executive

Company

Perkbox Vivup

Job description

📍UK RemoteWhy Perkbox Vivup?In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform.With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis.From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace.As a combined entity, we can assist more employees than ever before to live and work better through our combined expertise in the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.About the roleAt Perkbox Vivup, our Ecommerce function focuses on delivering an exceptional customer experience, driving conversions, and maximising every interaction on our platform. As Senior Ecommerce Executive, you’ll play a key role in optimising our portal and apps, boosting engagement, conversion, and margins through data-driven testing and analysis. You’ll identify trading challenges, implement innovative solutions, and continuously enhance the user experience for both new and returning customers.What You’ll Be DoingEcommerce:

• Collaborate with the Ecommerce Team Leader to deliver strategies that improve website performance.
• Monitor and report on key Ecommerce KPIs, identifying trends, challenges, and opportunities for growth.
• Drive UX/UI testing and enhance customer journeys using relevant tools.
• Optimise user interface elements, including categorisation, ranking, upselling/cross-selling, and product launches.
• Partner with the Trading and Revenue teams to support supplier reporting, onboarding, and growth opportunities.
• Work closely with the B2C CRM team to implement new technologies, campaigns, and incentives for impactful communications.
• Ensure communication plans align with trading goals, addressing gaps in future product delivery.
• Engage with stakeholders across the business to support Ecommerce and Trading strategies.

Analysis:

• Collaborate with the data team to provide insights into product trends, performance, and customer behaviour.
• Develop and implement advanced reporting, sharing key insights with stakeholders.
• Track and report on KPIs related to ecommerce developments and customer journey improvements.

Merchandising:

• Maintain deep knowledge of Vivup’s product range and audience interaction trends.
• Analyse data daily to maximise online sales opportunities.

What We’re Looking For

• Minimum 2 years in an online retail environment.
• Proven experience supporting trading strategies.
• Ambitious with a drive to learn and develop new skills.
• Strong understanding of conversion rate optimisation.
• Motivates others and collaborates effectively in remote and hybrid settings.
• Highly organised with the ability to prioritise tasks and remain calm under pressure.
• Strong commercial awareness and numerical skills.
• Proficient IT skills and excellent written and verbal communication.
• Skilled in influencing, problem-solving, and decision-making.
• Exceptional planning, organisation, and attention to detail.
• Positive team player with a proactive, ‘can-do’ attitude.
• Energetic, self-motivated, and open to new challenges, with a flair for innovation and initiative.

• Familiarity with Google Analytics 4 would be desirable

The Interview ProcessOur interview process involves 4 main stages:

• Application
• Short call with a member of the TA team
• 30-minute video call with Hiring Manager and one other team member
• Final Interview and task with two members of the team

Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.ukWe’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientationsWe’re happy to offer reasonable adjustments during our hiring process. Just let us know, and we’ll make it work for you. Your comfort and success matter to us!and joined forces in July 2024 to form the Perkbox Vivup Group, an employee benefits, wellbeing and engagement platform, revolutionising the employee benefits landscape.Trusted by more than 7,500 organisations across the public, private, SME, and corporate sectors, the Perkbox Vivup Group is delivering an enhanced range of benefits and engagement solutions to 4 million employees across the globe.In addition to comprehensive benefits, the Perkbox Vivup Group leverages Vivup Clinical and Wellbeing services to provide specialist mental health support and wellbeing solutions. This ensures employees receive the best possible care and resources to thrive both personally and professionally.

Expected salary

Location

United Kingdom

Job date

Thu, 28 Nov 2024 06:40:53 GMT

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