Senior Housekeeper

  • Contract
  • London
  • Posted 1 week ago

Marriott

hiring-jobs.com

Job Number 24100441

Job Category Housekeeping & Laundry

Location Sheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

We are hiring a Senior Housekeeper !

Based at The Sheraton Grand London Park Lane Hotel – a Grand Experience Crafted in Mayfair.

Rewards for work…. Benefits for your lifestyle

  • Part of Marriott International, the largest hospitality brand in the world – this means national and internal promotion opportunities for the right candidates. The sky is your limit here

  • World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.

  • Work alongside some amazing talent – award winning, experienced hospitality professionals

  • Discounted room nights & food and beverage – because your well-being means so much

  • Complimentary laundry, free meals on duty

  • Access to fabulous and flexible benefits to help you in and out of work.

POSITION SUMMARY

  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

  • Assist Housekeeping management in managing daily activities.

  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

  • Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments.

  • Communicate issues to next shift. Complete required paperwork.

  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

  • Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

  • Stand, sit, kneel, or walk for an extended period across an entire work shift.

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

  • Enter and locate work-related information using computers and/or point of sale systems.

  • Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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