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The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2023 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world’s first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.
As a Service Engineer, you will play a crucial role in ensuring the smooth operation and availability of our company’s live production environment. You will be responsible for monitoring, maintaining, and optimizing the performance of our systems to deliver a reliable and uninterrupted experience to our customers. Your expertise and problem-solving skills will be vital in quickly identifying and resolving any issues that may arise, minimizing downtime and maximizing customer satisfaction.
What you’ll be doing
What we want from you
Need to have
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Why Arkose Labs?
Join an early-stage, fast-growing startup that is expanding in India where you get to make a mark being amongst the first hires. Join a company with pioneering technology built by passionate and ambitious people and work with some of the biggest names like Microsoft, OpenAI, EA, GitHub, Twitch, Roblox, and Twilio among others.
We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.
We value:
Arose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.
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