Senior Master Data & Product Change Analyst

Job title: Senior Master Data & Product Change Analyst

Location: Fareham, UK

Department: Supply Chain

Working Hours: Mon-Fri, 37.5 hours per week

A brighter future awaits you.

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

At CooperVision, we’re big on belonging. Everyone’s contribution counts, and that’s why inclusion and diversity are so important. It isn’t just the right thing to do; it’s what makes our company the best it can be. We are committed to creating an inclusive and engaging workplace. Our Employee Resource Groups offer employees to grow within a safe and inclusive space. So be yourself, whoever you are, and let’s achieve amazing things together.

Scope

CooperVision’s Global Data Management Team is located between Delta Park, UK and Victor, NY USA sites. This role is responsible for assisting CooperVision in the execution of our global data management strategy with the administration and maintenance of enterprise item master data (from components to finished goods). This role is also responsible for the product change activities within the supply chain supporting new product launches and product update activities whilst working as part of a global team.

Job summary – What to expect:

As Senior Master Data & Product Change Analyst, you will be responsible for assisting CooperVision in the execution of our global data management strategy. You will be the project lead for the administration and maintenance of secondary packaging updates, enterprise item master data (from components to finished goods), the execution of data governance policies and procedures. In addition, you will be responsible for leading training activities for new item team members coming into the group. This role leads and guides item master data analysts across both UK and US teams in set-ups and maintaining the master data in the ERP systems and other supporting systems of material masters, future master data management systems, etc. This role is also responsible for overseeing the secondary packaging artwork approval process, maintaining data in e-QMS system through to implementation of Bills of Materials. The role requires you to –

• Working with cross functional teams to execute our Global Data Management and Secondary Packaging strategy.
• Lead SME with our systems as well as strategic systems.
• Responsible for working with key business stakeholders through the Product Launch and Global Discontinuation/Rationalization Process, Service Desk Tickets, miscellaneous projects and requests to interpret business needs and issues and translate them into actions.
• Develop test scenarios and participate in testing, implementation activities including documenting processes, and ensure the integrity of the item data.
• Responsible for driving best practices.
• Works collaboratively with all business functions to ensure global item attributes requirements and ensure compliance with established standards.

Essential Functions & Accountabilities

• Champion to the Global Governance Policies and Procedures.
• Monitor e-QMS, Service Desk tickets and Vision Pack for bottleneck trends and works with the MDM/ PCA Team and Business Process owners towards resolution.
• Proactively works for the smooth processing of item master data in Informatica, local ERP systems, Agile product launches (NPLCO), discontinuations (DRCO) and component packaging approval (PCO) workflows.
• Executes UAT Testing and processes and helps guide the team to actively participate for MDM, ERP, e-QMS and Vision Pack System upgrades.
• Monitor e-QMS, Service Desk tickets and Vision Pack for bottleneck trends and works with the Global Data Management Team and Business Process owners to resolve.
• SME in process discussions and projects related to MDM, ERP systems and packaging changes.
• Support team KPI’s, update reports and review trends.
• Lead SOP & WI document reviews and update as required using e-QMS document control orders.
• Quality – Investigate reports of non-conformance and lead corrective and preventative actions.
• Builds relationships working closely with cross functional departments for both leading and supporting project, proactively updating progress to stakeholders as required.
• Mentor Master Data/ Product Change Analysts on processes, best practice with day-to-day issues and training new hires. Lead Global Data Management Team in clean up initiatives to support IMDM Global Governance Policy.
• Supports the continuous improvement efforts to streamline master data and processes.
• Ambassador for team engagement and a champion to the Master Data/ PCA Analysts.
• Responsible for developing and maintaining dashboards through BI tools (ie. Tableau).

Qualifications, Knowledge, Skills and Abilities

• Self-motivated, ability to work independently as well as a strong oral and written communication skills.
• Strong analytical skills and attention to detail. Ability to drive to root cause.
• Ability to effectively prioritize and execute tasks and meet project deadlines in a fast-paced environment.
• Ability to enforce standards and standard processes and to understand and document processes.
• Well organized and detail oriented with the ability to perform to a high level of accuracy in all tasks.
• Highly adaptable, flexible and willing to accept new ideas, processes and procedures.
• Good knowledge of Excel is essential (specifically working with macros, formulas and text/character).

Work Environment

• Normal office environment.
• Prolonged sitting in front of a computer.
• Ability to perform light to medium physical work and standing for long periods of time, if required depending on the task.

Experience

• A minimum of 2 years’ relatable experience within a Master Data/ Product Change Analyst role, having had:
• Previous experience with at least one ERP system (Baan, SAP, Oracle, etc)
• Previous experience with planning systems and master data management systems, a plus.
• Initiative – to be able to proactively identify, process and question base information and with minimal supervision.
• Good Microsoft Office Suite skills, especially Microsoft Excel.

Education

Bachelor’s degree required in related field and 3 years of related work experience or 7+ years of related work experience.

What we offer:

You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect:

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success. With our CooperPride, African Descent, Woman’s Impact Network and Mind Body and Wellbeing Employee Resource Groups, we offer opportunities for employees to learn and grow within an inclusive and safe space.

If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

We operate a candidate referral scheme, so if you know anyone who could be a perfect fit for this role, please email their CV to referafriend@coopervision quoting the job reference code to enjoy a £100 voucher reward if they are successful!

Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1to view all other opportunities.

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