Senior Principal Consultant

Job title:

Senior Principal Consultant

Company

Gallagher

Job description

Job Description:IntroductionDiscover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewThe Senior Principal Consultant is a consulting leadership position that operates at a senior client and internal stakeholder level where strategic discussions take place. This role will lead a team and be responsible for growing existing client relationships and delivering the annual client revenue. In addition, they will be a trusted and senior member of the Client Service Team.A key part of this role is to work with Gallagher’s Communication Practice proposition leads to help identify and develop key growth areas and implement suitable offerings within those areas.How you’ll make an impactClient Delivery:

• Own long-term client planning, growth and associated resource requirements.
• Actively work with Principals to drive client activity, initiating strategic and tactical solutions that are commercially creative for both clients and Gallagher. Provide the highest standard of service to clients and ensure effective ways of working and efficiency.
• Demonstrate your expertise by participating in voice to market activities such as speaking at events, posting articles on LinkedIn, and contributing to the annual thought leadership plan of the team.
• Provide overarching accountability for client service, standards and operational efficiency for a portfolio of client accounts delivered by Project team, as well as ensuring there are client development plans in place for all accounts.
• Regularly review market developments and industry trends and identify potential opportunities.

Development of team capability:

• Line management responsibility for a number of Principal Consultants covering HR, people, processes, operations, L&D and administration.
• Inspire, guide, train and motivate the Client Service Team to ensure that they perform at their peak and grow their careers, ensuring there are appropriate development plans in place for the CST teams.
• Develop the team’s strategic ability and industry knowledge in-line with business growth areas and strategic direction, ensuring each account team has a clear talent and training plan that allows individuals to develop professionally, and the department to deliver its objectives.
• Lead on structural developments, resource & skill set planning and evolution as the business grows.

Relationships:

• Own the senior client relationship, becoming a trusted partner and their ‘go to’ communication expert. Build strong relationships with clients that enable effective, proactive consulting with clients in relation to their communication challenges and in line with any wider communication or business strategy.
• Act as a key point of contact for UK practice country leads and be responsible for financial reports.
• Partner and consult with sales leads on identified new business opportunities.
• Work closely with the SME and culture team to ensure best practice and ways of working across CST and relevant client opportunities, as well as understanding skills, expertise and proposition.
• Mitigate conflicts by proactively seeking outcomes that are acceptable to all stakeholders across the communication practice and Gallagher Benefit Services (GBS)/Gallagher Global Brokerage (GGB).

Administration/financial:

• Ensure the governance of the Client Service Team, leading by example and championing our processes, holding the team to account for ensuring business critical tasks are completed.
• Accurately record all chargeable and non-chargeable time.
• Proactively look for ways to improve our processes, agree buy-in from the Communications Leadership Team (CLT) and support and drive the changes.

Business growth and development:

• Ensure the profitable growth of the business by identifying and proactively developing opportunities to secure additional revenue from existing clients and new client relationships. (e.g., white space and cross-selling initiatives, referrals, professional connections and leveraging Gallagher’s BetterWorks proposition.)
• Work closely with the CLT and Gallagher Benefit Services (GBS) leadership team to lead our business to achieve its strategic objectives, overcome external market challenges and ensure our culture and values are integral to everything we do.
• Lead on designated growth areas for Gallagher’s Communication Practice, helping to develop, market and embed new or evolved propositions.
• Lead and manage pitches with new and existing clients, as well as provide support with ‘new-new’ business leads.
• Working on product and proposition development.

About YouAbout youTechnical Knowledge:

• Significant Retirement Industry awareness, knowledge and technical understanding.
• Consultancy or agency background.
• Team management / people management experience mandatory.
• Demonstrable track record of working directly with senior stakeholders, including Board level executives and having sole responsibility for managing complex client accounts.
• Proven commercial management of revenue, growth and profitability across a large portfolio of clients and people.

Skills/other:

• Excellent senior stakeholder management skills, with the ability to mitigate risks and manage conflicts both at internal and external levels.
• Ability to lead and manage a team.
• Strong organisational, coordination, project and time management skills.
• Excellent written and verbal communication skills.
• Knowledge of communication best practice, with specific understanding of the role of internal communication and employee engagement in business.
• Presentation, influencing and networking skills.
• Commercial understanding and financial management.
• Excellent ability to manage risk and challenge at senior stakeholder level.
• Service focused – outstanding customer service, ability to translate client needs and manage expectations.
• Confidence to challenge and negotiate with internal and external stakeholders.

Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Expected salary

Location

Wakefield

Job date

Sun, 23 Mar 2025 02:18:16 GMT

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