Senior Product Manager, Card Payments

Job title:

Senior Product Manager, Card Payments

Company

ATB

Job description

:At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It’s a real commitment we live every day through our values (what we call the ).Life at ATB is about more than work. In fact, we’re consistently recognized as one of thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:Impact in action: No matter where you are in the organization, you’re empowered to make an impact in the lives of our clients and communities.Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We’re on a continuous journey to build the most flexible and inclusive programs.Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.About the roleAs ATB’s next Senior Product Manager, Issuing and Acquiring Products, you are a visionary with exceptional ability to execute while listening to our clients and team members. You bring expertise to your jobs to be done and problems to be solved, ensuring a balance between end users and enterprise objectives. You understand retail credit cards and mobile payments experiences, people, process, technology, and innovation as well as the fine thread that binds all these together to drive value for ATB clients.
You will work closely with experts in product management, design , research, vendors, legal, operations, technical resources and inspire others to build experiences clients love. You build actionable plans to manage through the product life cycle through listening to clients, aligning with senior partners and leaders in Everyday Financial Services, driving delivery of products our clients need. You will help maximize the potential and adoption of retail credit cards and mobile payments by establishing performance benchmarks, usage metrics that drive KPIs and growth.
You’ll be curious and understand trends, anticipate market needs and monitor the competition.Accountabilities

• Gain a deep understanding of ATB client mobile payments and retail credit card experience , identify and help fill product gaps, and generate new ideas that increase use, and improve client experience
• Lead the end-to-end product development life cycle: concept, business case, product requirements, user story, development, delivery and refinements for mobile payment and retail credit card products
• Create buy-in for product vision with key internal partners
• Create and maintain product strategy, vision and roadmap for iterations against client and business outcomes
• Drive product improvements or new product launch including working cross-functionally with relevant teams and stakeholder groups to support the product throughout the product life cycle
• Act as enterprise SME on mobile or retail credit card projects; accountable for delivering annual objectives
• Monitor corresponding vendor projects, compliance and timelines to ensure high quality execution
• Deliver feasible, viable and desirable client experience for product and/or product line by leveraging data insights, partners, and stakeholders
• Manage multiple products/projects and be the “go to “ person for your products including breaking down large goals into tactical steps to demonstrate value and learn to inform future goals

Skills, experience & requirements

• 3+ years of product management experience, preferably on digital, card or payments products
• Experience developing product strategy and effectively communicating to key stakeholders
• Experience in collaborating with networks, payment processors, wallet providers and articulating product requirements to internal stakeholders in a project setting
• Strong business acumen
• Experience with tools such as Smartsheets, Tableau, JIRA, MIRO
• Experience leading and facilitating workshops
• Interpersonal and Leadership Skills:
• Excellent communication & collaboration skills
• Eager to learn and deliver
• Can inspire and influence
• Appetite to work as part of a team
• Strong critical thinking, problem solving, & prioritization skills
• Proactive, adaptive, & transparent
• Can keep up with pace in an agile environment
• Ability to work with both on-site and remote team members
• Diploma or Bachelor’s degree in business, management, computer science or equivalent

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the program created by the Canadian Council for Aboriginal Business.What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know atStay in touch
We’re excited that you’re interested in a career with ATB. Follow us on , and to learn more about what our team is up to.

Expected salary

Location

Calgary, AB

Job date

Sat, 12 Apr 2025 06:25:41 GMT

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