Senior User Researcher – FTC
Deliveroo
The Role:We are hiring a fixed term Senior User Researcher to join our team, for a parental leave cover! User research defines how customers, riders, restaurants and employees interact with Deliveroo’s products. Based in London, our work as researchers takes us to restaurant kitchens in Paris, riders in Italy and customers’ homes in Singapore. As a Senior User Researcher at Deliveroo, you’ll work with teams across the entire company to help them build understanding of the people they serve every day. You’ll report into our Head of Marketplace & Experience Insights and work on a hybrid basis, with the opportunity to work from home per week.On a daily basis, you will:
The products we work on are as diverse as the users we serve. We’re fortunate to be in a company where User Research is truly valued across the organisation. So during your time at Deliveroo, you’ll experience all sides of our marketplace, from our Riders and Restaurants to our Customers and Employees.Requirements:This role is for you if you:
Life at Deliveroo:We are a growing team, with very large impact, looking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving – and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.Benefits and Diversity:At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
London
Fri, 23 Aug 2024 06:13:05 GMT
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