University Ford
Job title:
Service BDC Representative/Appointment Scheduler – URGENTLY HIRING
Company
University Ford
Job description
Service BDC Representative/Appointment Scheduler – URGENTLY HIRING!Are you a team player and customer focused? Are you reliable and hardworking? Are you looking for a career with a growing organization and opportunities for advancement? If so, we want to speak with you.Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.Salary plus bonuses!Job Requirements:
- Answer inbound calls
- Answer all caller questions, using available tools and training
- Set service appointments
- Responds to email leads and in person appointment requests
- Outbound calling to confirm service appointments
- Outbound calling to schedule a new recall or service campaign
- Check on parts inventory for job being schedule whether it is a recall or service campaign
- Call guests and set up appointments once a special ordered part arrives.
- Customer follow-up i.e. missed appointments, cancelled appointments, 6 month no service calls
Who are we looking for?
- Energetic Personality
- Great phone skills
- Previous experience in customer service roles
Apply today to learn more about this GREAT opportunity!
Expected salary
Location
Huntington, WV
Job date
Sat, 07 Dec 2024 23:32:57 GMT
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