Service Delivery Manager – Grand Ouest
Agilent Technologies
Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us. Information about Agilent is available at .As our new Service Delivery Manager, you will be leading the technical service team (Field Service Engineers) in the “Grand Ouest” area and manage all aspects of our service delivery to ensure maximum client experience. This involves intentional investment in developing the team talents, meeting/exceeding our revenue/margin targets for the region and deliver against customer expectations for onsite delivery of service.Your main responsibilities will be:
This role won’t be head-office based and you will be working remotely combined with travel to meet team members and customers on site (a company car will be available to you) in our “Grand Ouest” district. This area includes the regions of Normandie, Bretagne, Pays-de-la-Loire as well as the western part of the Centre-Val-de-Loire and the northern part of the Nouvelle-Aquitaine regions. For this position, you would ideally be based in the mentioned above area or in Ile-de-France.QualificationsWe are looking for a motivated individual with the following background:
On a personal level, you are a natural and empathetic leader, a real strategic thinker, and always customer focused. By sharing your vision, you are able to inspire your team to perform. You have great interpersonal, communication and collaboration skills to interact and work with cross functional teams. Whilst being flexible and adaptable, you have also strong planning and organizational skills.We offer:
Additional DetailsThis job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & Support
Les Ulis, Essonne
Wed, 04 Dec 2024 23:07:25 GMT
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