Service Line Specialist

Role -UK SLS … The candidate will be hired as “Service line specialist” at Associate Director level reporting to EMEA Market lead for GGM Intuitive Operations & Automation (IOA) business unit.

Title – Service line specialist (Intelligent Process Automation (IPA) Sales)

Location: UK – London

Travel – Weekly travel will vary depending on customer and prospect requirements.

Summary of Department Focus:

Intuitive Operations & Automation (IOA/BPO) business unit is one of Cognizant’s highest growth businesses and a critical part of Cognizant’s Digital imperatives in the market. IPA is a sub Practice that forms part of IOA. IPA UKI is a high-growth region (30% + CAGR Growth) and is looking at expanding its presence further. As part of IPA’s strategic growth objectives we are looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in IPA. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment.

Summary Job Description:

• Define and improve the go-to-market plans, offerings, and value propositions.
• Drive sales and pipeline
• Build strong internal relationships with Cognizant’s UKI MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Closing Sales – The main responsibility and focus of the role will be the growth of our IOA IPA business within UK. Specifically, win new deals in customer account per pre agreed targets.
• Sales Plan Creation – A critical early task will be developing and executing a growth plan for multiple verticals incl Financial Services domain.
• Pipeline Management – Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets.
• Demand Generation – To work with IOA IPA and UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation.
• Proposal Development – Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams.
• IPA Solution Development Oversight – As a pursuit leader, partner with IOA IPA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• C-Level Client Relationship Building – Build relationships across CXO levels in client organizations and developing executive level relationships.
• Renewal deals in the industry – Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry.
• Play a leading role in the Intelligent process automation (IPA) sales process in UK region presenting solutions to top prospects and communicating the business value proposition of IPA and Cognizant to the client.
• Collaborate with Cognizant Client Partners, Sales Executives and Nearshore/Offshore Delivery Managers to generate new leads from existing accounts
• Analyze and assess various industry verticals and prioritize various Advisory, Automation and Operational Analytics offerings to address the present and future state issues faced by companies in this industry vertical.
• Increase sales/revenue and build a sales pipeline in order to meet IPA sales objectives in UK region.
• Expand Cognizant’s automation portfolio in UK

Key Competencies

• IPA Solution Development – Experience in developing Automation, Consulting and Analytics solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Industry Experience – Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process automation solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant international experience required including being conversant in global service delivery models – both shared services and IOA.
• Verbal Communication Skills – Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.

Experience

• Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business.
• He/she should be able to meet/deliver annual sales target of 20M TCV.
• Proven experience with Automation vendors and tools, and enablement technologies, Preferably Msft, UiPath
• Significant experience (extensive years) in developing, pursuing, selling, IT, ITES or consulting services.
• Proven experience supporting account teams and building collaborative relationships with external and internal partners.
• Dynamic entrepreneurial spirit and collaborative approach.

Qualifications

• Degrees – CPA, MBA, or advanced degree in related field is preferred.

Essential criteria:

• Generating business
• Knowledge of Microsoft suite and products

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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