Service Line Specialist – CX/CRM (Health & Life Sciences)

Job title:

Service Line Specialist – CX/CRM (Health & Life Sciences)

Company

Cognizant

Job description

The OpportunityIt takes a lot to succeed in today’s dynamic market, and Cognizant CX CRM Business is a proven leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help our customers by imagining and building innovative solutions.We develop strategies and invent entirely new business models, ensuring that every company we work with walks away inspired and with a plan. We do everything with a passion for our clients, our communities, and our organization. It is the same defining attribute that we look for in our people.Now we are hiring a Service Line Sales Specialist with deep knowledge in Sales Marketing Service and Commerce functions in Healthcare and Lifesciences industry , thus leading CX / CRM solutions powered by platforms like Salesforce, Veeva etc.We are looking for an all-round sales specialist who understands the customer experience challenges in the different industries and how these can be addressed through CX/CRM PlatformsYour Key Result Areas

• Responsible for Sales, Business Development & Customer Relationship activities for CRM solutions
• Collaborate with customers, product vendors, other third-party providers and cognizant internal stakeholders in the strategic design process to translate business needs into solutions.
• Lead the end-to-end sales process & achieve annual revenue and total contract value targets.
• Work in a matrix organization, responsible for prospecting and other sales management goals designed.
• Collaboration with Vertical teams, develop strong, long-term executive relationships.

Your Qualifications

• Bachelor’s degree; MBA or advanced degree with several years of experience in Sales and Business Development
• Experience in the digital ecosystem in Germany (and Austria / Switzerland), knowledge of the industry trends, customer challenges, potential opportunities in various technology areas
• Business acumen to talk to CEO’s and revenue owners, with the depth to translate the business requirements to CIO’s, VP’s of Development and Operations
• Deep understanding of the customer engagement functions (Sales, Marketing, Service, Commerce) as relevant for the Healthcare and Life Sciences Industry in UKI/ Europe
• Strong technical understanding and experience in selling CRM Platform solutions.
• Ability to find digital solutions to business problems and engage the potential customer with “consultative selling” is essential.
• Experience in understanding client requirements and mapping to service offerings
• Proven leadership qualities with excellent oral and written communication skills
• Fluent in English and German as business languages

What you can expect

• Join an organization that is driven by technology, with a tremendous technology backbone.
• Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!
• Work in an environment that encourages creativity and allows you to turn your ideas into reality.
• Benefit from the strong Salesforce capabilities across the organization
• Collaborate with a team of experts to provide best-in-class Salesforce solutions
• Enjoy room for personal development and technical training, with opportunities to learn and grow your skills and knowledge.
• Drive your own career by taking advantage of growth opportunities within the organization.
• A competitive salary based on your qualities and experience.
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning.

Our strength is built on our ability to work together. Our many backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We are looking for someone who thrives in this setting and is inspired to craft significant solutions through true collaboration.If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.comOur commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Expected salary

Location

London

Job date

Sun, 10 Nov 2024 23:42:42 GMT

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