Shared Services Coordinator – LHH UK CTM & LD

Description

Position at LHH (Global)

Shared Services Coordinator

The Shared Services role is a pivotal role within the organisation. Managing systems from the Sale of a contract through to invoicing the client. Setting up the system for clients, ensuring all billing information is accurately updated on the system, billing the services along with supporting the Account Managers and Billing Team with any queries. We are looking for someone who demonstrates strong attention to detail combined with an enquiring mind and a great ability to build relationships with key stakeholders.

Reporting Relationships:

• Reporting to the Shared Services Executive Manger

Location:

• London

In this role you can expect to

Key Accountabilities

• System set up using contracts and billing requirement forms
• Daily management of outstanding billing information ensuring information is obtained in a timely manner so that the candidate engagement process can commence.
• Manage, review and authorise candidate referrals for invoicing.
• Investigate and resolve invoicing queries received
• Process Credits and Rebills
• Support the account managers and the billing team with any system/invoicing queries on accounts.

All About You

• Proven experience in a billing function is advantageous.
• Understanding Orbit system
• Proactive and flexible approach to work.
• Professional approach when communicating with stakeholders.
• Excellent interpersonal skills – able to develop effective relationships at all levels.
• Experience of implementing effective systems to streamline and improve processes.
• Ability to demonstrate high levels of initiative and independent decision making.
• Ability to prioritise workload to achieve KPI’s.
• Ability to work and remain calm under pressure and to meet deadlines.
• Excellent query and problem-solving skills.
• GCSEs (or equivalent).

What we offer

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives

Our benefits include:

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year
• So much more!

Contract: Permanent

Contract Type: Full-time

Hours: 37.5 per week

Must have the right to work in the UK.

About LHH

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.

We believe the future work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

www.lhh.com

LHH is an Equal Opportunity Employer/Veterans/Disabled.

For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/uk/en/diversity-and-inclusion/

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