Skills – Business Administration Apprentice

Salary: Up to £22k per annum

Contract Type: 18 Month Fixed Term Contract

Security Level: BPSS

Visa Restrictions: This position does not offer visa sponsorship

To apply for this role – please use the link below – we are unable to receive applications directly:

Skills – Business Administration Apprentice – Lifetime Apprenticeships

We are the UK’s aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

To provide project and administrative support across CAA STEM and Skills delivery as part of the Department for Transport Generation Aviation Programme. Objectives may be adjusted to enable the role holder to support other areas whether this specific to one project/business area or more generic Professional Services Group support.

Typically, role holders will have customer service and administration skills. All role holders are expected to operate within specified authority levels and applicable customer requirements.

Core Accountabilities

• To support a range of tasks supporting the Generation Aviation programme including monitoring and managing the Skills email inbox, arranging, and supporting meetings, producing meeting documentation, diary management, supporting STEM and Skills events, document filing, producing quarterly reports, updating processes and procedure documentation and project reporting.
• Support Skills lead with the delivery of the Reach for the Sky programme
• Maintain website requirements and changes
• Planning and facilitating small events
• Prepare and present reports for managers with well thought out recommendations or solutions and the rationale for these.
• Liaise with internal staff and external partners to help coordinate resources.
• Communicate policies and how they impact on decisions taken to stakeholders both verbally and in writing and provide clarification and explanation on more complex issues.
• Support the STEM Affinity network members to ensure legal requirements are met; Risk Assessments/Public liability/safeguarding.
• Attend meetings with stakeholders to provide guidance, education or discuss decisions.
• Monitoring skills social media groups to ensure grant recipients are kept informed.
• Work closely with the communications and media team supporting the internal and external promotion of the STEM and Reach for the Sky Skills programme.
• Support procurement processes when onboarding suppliers and partners.
• Responsible for analysing data or research material, conducting research activities supporting colleagues and management.
• Ensure that enquiries from internal and/or external customers are forwarded to key focal points in a timely manner.
• Liaise with external organisations as required

About You

To be considered for the role we are looking for:

• Excellent written and oral communication skills – must be able to communicate effectively and confidently
• Team player and able to work collaboratively, supporting and communicating effectively with colleagues
• Good IT skills, specifically in Microsoft Applications (Word, Excel and PowerPoint)
• Good attention to detail – must be able to produce numerical and written data accurately
• Good planning and organisational skills – able to work to deadlines
• Well-developed interpersonal skills
• Problem Solving – Ability to suggest solutions
• Ability to summarise written reports
• Ability to recognise when escalation is required
• The ability to work unsupervised using own initiative in reaching sound judgments.
• Positive attitude
• Eager to learn
• Strives to achieve
• Professional attitude
• Interest in the Aviation and aerospace industry
• 5 GCSE’s A-C / 9-4 or equivalent (must include Maths and English)
• 2 A levels or equivalent
• Some office-based work experience would be advantageous.

What Can We Offer You?

You will be part of a very dynamic team that works across all the areas of expertise of the CAA. You will have the chance to work and interact with colleagues from across the business and stakeholders and to support our purpose engage with young people to explore careers in STEM, aviation and aerospace to support and encourage their future career choices.

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

BPSS – To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

If you do not meet these requirements, we may not be able to accept your application.

For more information on BPSS clearance please visit – BPSS clearance

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Relocation & Property

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.

We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.

We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028

Inclusive Recruitment

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds.

As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.

Working With Us

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: Monday 26th January 2026

Interview Date: W/C Monday 2nd or 9th February 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.

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