Solar Sales Advisor

Job title:

Solar Sales Advisor

Company

So Energy

Job description

🌍 London, Hybrid💰 Base salary £28,714💸 OTE £32,000 – £37,000 with uncapped commission⭐️ Our Perks

• Values-driven culture – we’re really proud of our culture.
• Personalised Learning and Development Budget
• Hybrid working hours – empowers you to do your work in the best way you can
• 25 Holiday Days + your local bank holidays
• 1 Birthday day – it only happens once a year!
• 3 So Giving Days – spend these days giving back to your chosen cause
• Religious Celebrations Leave
• Mental Healthcare – Unlimited sessions with Unmind
• Enhanced Family Leave

So EnergyWho we areSo Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 350,000 customers and over 450 Energists (what we call our people). But we’re not done. We’re on the road to a net zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.We want to do the best we can for our customers, each other, and our planet, so we’ve created a workplace that’s encouraging, supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

The RoleSolar Sale Advisor at SO ENERGYOur new Installation services for Solar panels, batteries and EV charge points is helping to save homeowners money whilst helping customers do their bit in the fight against climate change. Your role will be to help grow our customer base in becoming more energy independent, helping to deliver sales via the conversion of leads by phone, video calls and e-mail, having designed a suitable solar array and created a quote, and ultimately ensuring customers commit to booking an installation with So Energy.Reporting into our Energy Independence Sales Team Leader, you will be highly adept in managing our customers through all aspects of their initial solar journey from first contact to the successful completion of a home solar survey through to a customer confirming an installation. This includes designing an appropriate solar array, gathering relevant information of the customers property & discussing estimate and final quotes with customers, whilst problem solving, objection handling and managing the customer journey via our CRM.What you’ll be getting up to:

• Designing and creating estimate solar quotes for customers.
• Proactively manage a high volume of inbound and outbound activity, ensuring timely follow ups and effective communication with potential customers.
• Selling the benefits of solar and driving customers to book a home solar survey and confirm an installation
• Undertake video calls with customers to gather relevant property information
• Strong belief in providing excellent customer service
• Confident dealing with customers across multi-channels
• Excellent negotiation skills and energetic approach to finalising sales with potential customers
• Be the first point of contact for any questions from our customers in relation to their estimate quote, survey or final quote.
• Upskilled to a high standard in all processes & tasks
• Taking ownership of any complaints with a focus on delivering a positive output for our customers
• A strong drive for process improvement and a willingness to take the initiative
• A passion to change the way we use energy on the grid, helping people make the shift away from fossil fuels towards cleaner energy

This role will be a great fit if:

• You are target driven
• You thrive in a fast-paced environment
• Have the ability to handle consistently high volumes of customer contact through various channels, including phone calls, video calls and emails, while maintaining high service quality.
• You’re tenacious and eager to help bring in new business
• Strong collaborator working well with the team to ensure consistency and streamlined processes across all aspects of the Customer journey
• Flexible, reliable and reactive to your Department’s demands
• Prior demonstrable experience within a target driven sales role
• Excellent communication and interpersonal skills
• Strong written and verbal contact handling skills
• Be able to prioritise your workload and adapt to change dependent on customer and business requirements
• Ability to overcome challenges to the service delivery and comfortable in working with customers who require a more bespoke service
• Able to remain unphased when speaking to customers and attempting to overcome objections
• Prior experience within the UK residential solar and energy storage market is desirable but not essential

Research shows that some people are less likely to apply for a role Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, tell us about your journey, and about what you learnt.So, if this role excites you, don’t let our role description hold you back, get applying!Want to tailor your application?Hiring Process🧠Psychometric Assessment (25 mins)📞Initial Screening call with the Talent Team (30 mins)⚙️Competency based interview with Energy Independence Leaders (1hr – 1.5hrs)(Support – If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.Our ValuesWe look for people who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.Clear – The energy industry can be pretty complex so we strive to provide clear communication to our customers and colleaguesHonest – Transparency is key, Whether that’s providing clear bills to our customers or trusting our staff to do the right thing.Ambitious – All of us are ambitious about the future of So Energy and what we can contribute to it.Inquisitive – We are also questioning the Status Quo to see if there is a better way to do things for our customersCaring – We care about the work we are doing, our customers and our colleagues
Sustainable – As a renewable energy company we are providing sustainable products but we also care about sustainable careers. That’s why learning and continuous development is so important to us.Diversity, Equity, Inclusion & BelongingAt So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a global community and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it not just into our values but throughout our entire culture.

Expected salary

£28714 per year

Location

London

Job date

Tue, 11 Jun 2024 22:34:27 GMT

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