Sr. Manager, Colleague Experience

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job ID :

Location : US – Frederick, MD

Job Description : Sr. Manager, Colleague Experience

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

Discover Impactful Work : We are seeking a Sr. Manager of Colleague Experience who demonstrates strong leadership and the ability to improve the overall IT colleague experience across our global organization. Reporting directly to the Sr. Director, Strategy & Colleague Experience, in Corporate Infrastructure & Security (CIS), you will be responsible for driving the development and implementation of information and content strategies, overseeing UI/UX and graphic design teams and building strategic partnerships to improve end-to-end IT processes. This role presents a rare chance to positively influence the engagement and satisfaction of our 130,000 colleagues worldwide.

Responsibilities:

Global Information and Content Strategy:

• Develop and implement a comprehensive information and content strategy for CIS that aligns with business goals and significantly improves the colleague experience.

• Ensure that content is engaging, accessible and effectively meets the needs of colleagues across various touchpoints and regions.

Design and Experience Leadership:

• Provide strategic leadership to UI, UX and graphic design team members to deliver intuitive and aesthetically pleasing designs that improve user interaction and experience on a global scale.

• Champion a collaborative and innovative environment to produce design solutions that cater to a diverse workforce.

• Use data-driven insights and feedback to consistently improve the colleague experience.

• Implement processes, strategies and standard methodologies that ensure a positive experience for colleagues interacting with CIS services and technology.

Strategic Collaboration and Cultural Engagement:

• Collaborate with key partners to analyze and evaluate the colleague experience throughout global CIS processes from start to finish.

• Identify areas for improvement and work collaboratively with global, multi-functional teams to implement solutions that improve the overall colleague journey.

• Lead the CIS Cultural Engagement team to drive initiatives that promote a positive and engaging work culture across CIS.

• Champion diversity, equity and inclusion efforts, ensuring these principles are integrated into all aspects of the colleague experience.

Qualifications:

• Bachelor’s degree in Business, Marketing, Design, or a related field, or equivalent experience.

• Minimum of 10 years of experience in colleague engagement, content strategy, or a related field, with at least 5 years in a global leadership role.

• Proven track record to think critically and find effective solutions with a global outlook.

• Strong ability to optimally communicate and establish relationships with individuals at all levels.

• Demonstrated ability to drive cultural change and engagement within a global organization.

• Experience with data-driven decision-making and using insights to advise strategy and improvements.

Competencies:

• Strategic Vision: Ability to develop and implement strategies that align with business objectives and enhance the colleague experience on a global scale.

• Leadership: Demonstrated capacity to encourage and guide global teams to accomplish ambitious outcomes and foster innovative ways.

• Collaboration: Demonstrated strength in effectively collaborating with complementary teams and individuals from different functions and locations.

• Communication: Excellent written and verbal communication skills, with the ability to convey sophisticated ideas in a clear and concise manner.

• Adaptability: Ability to thrive in a fast-paced and dynamic global environment, managing multiple priorities effectively.

Join Thermo Fisher Scientific in shaping the future of colleague experience. Apply today and be a part of our ambitious journey!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.