Sr. PM, SWA Customer Expansion, Amazon Shipping

Description

Are you interested in creating the future of e-com shipping? Do you want to be a part of team building the next $B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business in shipping to solve some of the biggest logistical opportunities and disrupt the industry.

Amazon Shipping offers Amazon’s delivery capabilities as a product and service. Amazon Shipping’s first customers are sellers in the EU, offering to ship their domestic volume using our delivery network.

Amazon Shipping is looking to hire an experienced leader to join the Strategy & Integration team in the the EU Customer Expansions space. You will be a natural self-starter who is able to translate the long term vision for Amazon Shipping and Product requirements into operational program plans that help the EU business target new customers and new business enablement. This will require a true hands-on approach, solid stakeholder management skills, and excellent communication skills.

This is a great opportunity to join an entrepreneurial business that is growing at an incredible pace. You will be part of the core team that will be building the Amazon Shipping Operations network and systems optimization strategy and implementation plan across all EU. You will help design and shape the Amazon shipping product, engaging and influencing multiple Ops stakeholders to build a shipping service provider which our customers love.

You will have a true hands-on approach, understanding of operations, solid leadership skills and the ability to build and leverage relationships across a wide range of stakeholders As this position involves regular interaction with senior leadership (Directors, VPs), you need to be comfortable communicating robustly at that level whilst also working directly with various functional teams and team members at all levels of the organization across the Amazon business.

Key job responsibilities

• Lead the EU SWA Customer Expansion and New Product enablement roadmap from an Operations perspective, including defining key operating models for geographies and/or demand channels.

• Key partner for SWA Product Management, SWA Tech, Partner Customer/Internal Demand teams, ATS SNDI, ATS NPI, and GTS TNC. Thought leader in the operations expansion space. Be the advocate and influencer of the business with partner teams and stakeholders.

• Improve key operational metrics by building new processes and partnerships with the Biz, Product and Ops teams.

• Support the launch of Amazon Shipping in new countries and new market segments both internal and external from an E2E operations perspective.

• Develop structural plans and routines to ensure all strategic and tactical programs are being delivered on schedule and to the standards expected.

Basic Qualifications

• Bachelor’s degree

• Experience working with, presenting to and influencing senior executives up to VP level

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining program requirements and using data and metrics to drive improvements

Preferred Qualifications

• MBA

• Experience working cross functionally with tech and non-tech teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.