SSR Manager

Job title:

SSR Manager

Company

Amazon

Job description

DESCRIPTIONAt Amazon, our vision is to be Earth’s most customer-centric company. A crucial part of this vision is offering our customers the widest selection of products through our Marketplace or “Sell on Amazon” business. This rapidly growing segment contributes significantly to Amazon’s total sales, with Sellers as our valued customers. Our mission is to assist them in selling their products to hundreds of millions of customers worldwide.Our organization:
The Amazon Global Selling organization in the EU enables Sellers to leverage Amazon’s scale and infrastructure to start selling internationally (e.g., UK to US). This role, based in London, will work closely with teams in the UK, Germany, Luxembourg, and in the US.The role:
We are seeking a dynamic UK SSR (Self-Service Registration) PM as part of our UK Global Selling organization. This role is instrumental in scaling international selling for UK-based Sellers on a self-service basis, i.e., the Seller does not receive direct account management support from an Amazon associate. The UK SSR PM will focus on developing and implementing strategies to enhance the Global Selling experience for UK-based Selling Partners (SPs), guiding them through international expansion opportunities with Amazon.Key job responsibilities
Strategy and innovation:

• Devise and execute innovative strategies aligning with our UK SSR plans across three core pillars.
• For that, you will lead initiatives to: 1) increase awareness of Global Selling among UK SPs, 2) provide SPs with relevant information and resources to be successful on Amazon, and 3) elevate the SP experience by addressing key friction points.

Collaboration:

• Collaborate with various stakeholders to remove barriers for Sellers, simplify processes, and automate systems for scalability.

Analytical and program management:

• Utilize data-driven insights to develop business plans for UK Seller population and revenue growth.
• Spearhead deep dives into Seller experiences, identifying success drivers and blockers, and devising scalable solutions.

Communication and influence:

• Exhibit strong communication skills to lead executive interactions and influence a broad set of technical and non-technical stakeholders.
• Collaborate extensively with global partners to advocate for UK Seller-centric solutions in products and processes.

A day in the life
Your daily work includes:

• Developing expertise in business insights for the owned Seller cohort, including drivers and challenges.
• Collaborating with local and global partners to represent the UK Seller voice and drive program and product changes.
• Balancing the growth of the Seller base with quality, focusing on scalable and mass-applicable solutions.

BASIC QUALIFICATIONS– Bachelor’s degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalentPREFERRED QUALIFICATIONS– Experience influencing at all levels within an organization, particularly at the executive level
– Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Expected salary

Location

London

Job date

Tue, 09 Jul 2024 23:33:46 GMT

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