Supervisor, Referrals

Job Description

Supervises and evaluates the nurse liaisons in formulating and implementing a homecare plan; implements policies and procedures of the home care network. Interprets regulatory guidelines for admission to Home Care; collaborates with home care agency and subacute discharge planning staff. Assists with the ongoing promotion of the Home Care Network.

Job Responsibility

• Promotes Referrals department goals by selecting, motivating, and training capable team members.
• Leads the activities of assigned Referrals team members by communicating and providing guidance toward achieving department objectives.
• Supervises and coordinates the home care liaison staff and their activities; supervises, hires, trains, disciplines, and evaluates the performance of staff; ensures performance appraisals are completed in a timely manner.
• Collaborates with management concerning personnel problems and any subsequent disciplinary actions; acts as a resource to professional staff regarding patient related issues.
• Assists in the on-going functioning, growth, and development of the home care network; oversees and arranges the scheduling/staffing of nurse liaisons at subacute facilities.
• Assists with data collection and analysis for productivity measurement and analysis of referral/admissions; reports to management issues related to planning services.
• Identifies potential shifts in service care needs or health care trends impacting future planning; promotes awareness of the home care network and its services within the organization and to the general community; assists in ensuring the development of high standards of quality care.
• Participates in performance improvement activities; reports the outcome of evaluation activities of staff.
• Monitors documentation from nurse liaisons for evidence of comprehensive home care planning to ensure adherence to standards of quality, appropriateness and compliance with regulations; schedules regular in-service programs for professionals to enhance their knowledge base.
• Provides information to staff on relevant continuing education opportunities; interprets the home care network’s policies and procedures; collaborates with managers and staff of all home care agencies; performs job functions in a fiscally responsible manner consistent with the Network’s mission and vision.
• Serves as a participating member on the network’s professional committees; takes problem/complaint calls, when necessary, from patients, families, physicians and/or hospitals.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Graduate from an accredited School of Nursing required.
• Current License to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed.
• 4-6 years of relevant experience and 0-2 years of leadership / management experience, required.
• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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