Supply Chain Manager, Customers and Operators Excellence

Job title:

Supply Chain Manager, Customers and Operators Excellence

Company

Amazon

Job description

DESCRIPTIONAmazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You’ll help us optimise our supply chains to make our customer experience even better and our business more energy and cost efficient.Key job responsibilities

• Deliver complex programs within the Amazon Freight Operations. Find structural simple solutions to complicated problems without sacrificing shipper experience or core functionality, spot and assess risks, escalate appropriately.
• Define supply chain and operating models for various businesses
• Analyse and interpret data to improve efficiency across supply chains and multiple operations
• Partner with teams to advise on and manage operational challenges
• Support the planning and organisation of complex projects
• Own simultaneous support of several strategic projects at a time, being a single point of contact from Amazon Freight Operations side during design, testing and piloting stages of projects, eventually switching projects to business as usual.
• Implement and own reporting mechanisms for strategic projects and new workstreams via metrics and newsletters, along with ad hoc reporting and analytical deep-dives
• Influence diverse stakeholders with different priorities. Partnering with commercial, product and finance teams to ensure efficient and on-time program implementation. Interacting with Amazon Freight North America and wider Surface Transportation teams to align on best practices and growth ideas.
• Effectively communicate program milestones, requirements, vision verbally and in writing to Amazon Freight leadership and stakeholders.

A day in the life
Being a Supply Chain Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.As a Supply Chain Manager, you’ll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. You could spend one day helping to define our supply chain and operating models and the next assisting with a site’s resource plan for a busy period. Having so much variety in your role means you’ll be able to learn something new every day.You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.About the team
Amazon Freight Europe is a transportation service provider for external shippers that uses the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazon’s broader flywheel by helping minimize empty miles by bringing in freight that flows complementary to our existing network.Amazon Freight Operations (AF Ops) is the Pan- European team that handles Amazon Freight’s Shipper Support and Transportation Execution. We are responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with support at each step of their journey. We play a critical role in ensuring the smooth functioning of Amazon Freight’s European transportation network and have a direct impact on Shipper Experience.BASIC QUALIFICATIONS– A degree
– Relevant experience leading cross-functional programmes or projects using project-management methodologies
– Relevant experience in analysing data and creating reports for leadership
– Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
– Relevant experience in managing multiple projects with competing deadlines
– Advanced proficiency in verbal and written EnglishPREFERRED QUALIFICATIONS– A degree in a science, technology, engineering or mathematics-related subject or MBA
– Project-management qualification such as PRINCE2, APM, PMI, or similar
– Understanding of continuous improvement methodologies such as Six Sigma or Lean
– Experience working in an operational environment or with technical teams
– Relevant experience in a supply chain, logistics, e-commerce, or transportation planning role
– Experience using data visualisation software, such as Tableau or QuicksightAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

Expected salary

Location

London

Job date

Fri, 06 Sep 2024 01:09:54 GMT

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