Support Associate

Job title:

Support Associate

Company

Gallagher

Job description

Job Description:IntroductionDiscover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewThis is a non-regulated, B2B, corporate pension and employee benefits roleProvide timely and accurate support for Management in all aspects of workProvide data analysis support and processing for existing pension clientsWork with team to support and implement process efficiency and improvementsConduct project and research work, as directed, to support new business opportunitiesHow you’ll make an impact

• Responsible for supporting pension data analysis and monthly processing, as part of existing pension processes
• Anticipates and responds to the needs and objectives of the team, with a prompt and flexible approach to meet and exceed expectations and ensure consistent delivery of service
• Provide proactive and effective support to Management in all aspects of their work

• Develop effective internal and external relationships to assist in providing an efficient professional service and manage expectations on work being undertaken
• Assisting with client meeting preparation, working closely with the team as necessary
• Provide support in campaign management and meeting preparation (including liaison with providers and administration team; arranging meetings, preparation and distribution of meeting agendas, and attending client meetings when required
• Proactively assisting with research for new business and development opportunities
• Maintaining a diary management system that enables efficient oversight and intra-team workflow
• Management of timescales to ensure all deadlines and service levels are met or management informed otherwise
• Manage action points from meetings / matters arising

• Carry out duties with our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher’s shared values, including putting clients at the heart of our business

Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.
About YouEssential:

• Good level of competence in English and Maths
• Excellent communication skills, written and verbal
• Proficient in use of Excel and skilled in data manipulation

Desirable:Some experience of working in financial services, in particular in the area of pensions

• Demonstrable experience within similar role in Financial Services, or office administration
• Good customer service and relationship building skills
• Strong verbal and written communication skills at all levels, both internally and externally
• Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks
• High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation
• Focus on service excellence, going the extra mile and anticipating requirements

Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Expected salary

Location

Woking, Surrey

Job date

Wed, 25 Dec 2024 01:30:44 GMT

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