Support Officer

Job title:

Support Officer

Company

A2Dominion

Job description

Support Officer
Salary: £25,148 – £30,443
Contract: Permanent, full time (35 hours per week)
Location: Surrey – Pilgrim Project (Guildford, Woking and Waverley)We are a UK housing association committed to a new vision – providing homes people love to live in.With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We’re here to provide them all with homes that are safe, high quality and sustainable.And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose – delivering more homes and better services for customers.About the roleAre you dedicated to creating a positive living experience for individuals in supported housing?
A2Dominion Specialised Housing is looking for a Support Officer to contribute to our community-focused efforts.At A2Dominion Supported services we are transforming our services to being person-centred within a psychologically informed environment. If you’re not sure what this means – don’t worry as you’ll receive full training as part of your induction!More about the roleAre you looking for a rewarding job that helps people to live safe, happy and independent lives? This role is for a supported housing scheme for unaccompanied asylum seekers 18 plus with no recourse to public funds. There are support staff available Monday to Friday. In this role, you will identify and deliver flexible housing related support to service users to enable them to develop independent skills in order to move on to their own accommodation.Responsibilities include, but are not limited to:

• Assess all new tenants and allocate beds according to procedures,
• Provide information and advice to service users in order to assist them in establishing and maintaining their tenancy,
• Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum.
• Ensure that tenancy / license is upheld
• Carry out risk assessments as necessary, liaising with other agencies where appropriate.
• Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them.
• Carry out designated H&S checks and facilities management of the building and liaise with internal departments.
• This role will require working alone more often than not so discipline and self-motivation is key.

More about youYou won’t necessarily have experience in this sector, as we recognise that transferable skills and experience are just as valuable.

• We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow.
• Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.
• Experience of providing support to diverse client groups.
• Ability to communicate effectively at different levels.
• You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
• You’ll need a Disclosure & Barring Service (DBS) at the Enhanced level – don’t worry, we will pay for this and any subsequent renewals. We may still be able to consider applications from candidates who have disclosures on their file – please contact us to discuss this.
• You should be able and willing to work flexibly across similar Care & Support services within a reasonable distance from your main base (transport costs reimbursed) in support of colleagues elsewhere – remember, this works both ways!

Choosing us is easyAs an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.We offer a wide range of staff benefits. For this role, these include:– 30 days’ holiday (Plus Bank Holidays)
– Up to 8% contributory pension
– Flexible working
– Private Medical Insurance
– Investment in your learning and development.If you require a reasonable adjustment during the recruitment process, please contact our Resourcing Team to request: resourcing@a2dominion.co.ukA2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required.At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.Meeting the role requirementsWe recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.ukA2Dominion are proud to be a family friendly employerEveryone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

Expected salary

£25148 – 30443 per year

Location

Surrey

Job date

Wed, 13 Nov 2024 00:19:01 GMT

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