Surgery Scheduler

Description

We are in search of a Surgery Scheduler to join our team in our San Francisco location. This role is within the Healthcare/NHS industry and requires a professional who is proficient in customer relationship management (CRM), medical coding, and surgery scheduling. This position is a contract to hire employment opportunity, providing the chance to work in a dynamic and fast-paced environment.

Responsibilities:

• Scheduling surgeries, primarily for orthopedic cases, ensuring all necessary details are confirmed prior to surgery

• Collaborating with other schedulers at doctors’ offices, primarily through email with occasional phone calls

• Verifying and maintaining patient information in the CRM system

• Conducting data entry tasks related to patient information and surgery details

• Confirming the acceptance of patient insurance without the need for pre-authorizations

• Utilizing medical coding skills to confirm procedure codes and equipment needed for surgery

• Not acting as the main point of contact for patients, but working on cases and only calling if information is incomplete or missing

• Confirming patient information and ensuring the accuracy of all records

• Utilizing excellent communication skills to interact with team members and other healthcare professionals

• Adhering to all healthcare regulations and maintaining patient confidentiality at all times.

Requirements • Minimum of two years of experience in a healthcare setting, preferably in surgery scheduling or a similar role.

• Proficiency in CRM software to ensure efficient management of patient information and appointment scheduling.

• Ability to handle authorizations, including verifying insurance coverage, obtaining necessary permissions, and ensuring all paperwork is in order.

• Experience with billing functions within a healthcare setting, including submitting and tracking invoices.

• Familiarity with charts and graphs for visual representation of patient information or surgical statistics.

• Knowledge of medical coding, including ICD-10 and CPT codes, to ensure accurate record keeping and billing.

• Experience in managing both inbound and outbound calls in a professional and efficient manner.

• Excellent email communication skills to liaise with patients, medical professionals, and insurance companies.

• Proven ability in scheduling surgeries, coordinating with surgical teams, and managing any changes or cancellations.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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