Surveying Executive – Property & Asset Management

Job title:

Surveying Executive – Property & Asset Management

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Surveying Executive – Aviva.Aviva InstructionAviva’s vision is to be ‘Landlord of Choice’ and they are investing in a number of exciting and innovative initiatives in order to help determine new ways of engaging with customers and service partners in order to achieve this visionAs part of this new vision Aviva is co creating with its agents a new Cluster Model, where assets are grouped in geographic clusters and managed by dedicated and locally based teams focussing on strong occupier engagement and customer serviceJLL has been appointed to manage part of the Aviva portfolio, which comprises the largest of their Clusters, in London, plus a number of regional assets and the National Long Income FundIt is therefore an exciting time to be involved in this fast moving and innovative instructionAsset ServicesThis role sits within the Asset Services Team is part of the Managed Services Management department. Working with the Contract Directors the team is responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.This is an exciting role for anyone who wants to join an industry leading team and provide support to the corporate clients JLL acts for across the UK. You will form an integral part of your client team with the support and training from Asset Services, which provides you with the opportunities for career development within MS and across JLL’s clients.The Surveying Executive will support the Contract Director (CD) & Head of Aviva (HoA) to coordinate the national Aviva Investors (AI) portfolio including reporting, data management, KPI attainment and overseeing one-off projects. This is an opportunity for a highly organised and driven individual to take a key coordination and oversight role to support one of JLL’s largest and most prestigious client instructions.Summary of Role Requirements

• Working with the JLL Senior Management Team to support the operation of the national AI account – covering all sectors.
• Co-ordination of updates for reporting, to include chasing other agents for monthly updates, preparing, and checking output as well as ensuring reports are delivered on time (Asset Manager Sector Report, RPI Report, KPI Report etc).
• Acting as the JLL Data Guardian for the AI account including being the single point of contact for data queries from AI and coordinating the response from the various JLL teams. Carrying out a monthly data check and data integrity check.
• Overseeing the collation of the quarterly KPI report with the support from CD and HoA.
• Supporting on or leading small projects within the client team.
• Supporting the transition from APB to Yardi Voyager.
• Ensuring the PM teams update trackers at the required intervals and escalating to the CD where appropriate. Submitting all trackers and reports by the deadlines set by AI (Service Charge, RPI, In/Out, Arrears etc).
• Reviewing the reports and trackers at regular intervals and suggesting more efficient ways of working or simplified processes in conjunction with the CD & HoA.
• Monitoring all key client KPIs continually to ensure attainment. Assist in problem solving any issues and escalating to the CD where needed.
• Ensuring the APB (then Voyager) system has the correct Property Manager, Asset Manager & Sector Lead listed for each managed asset.
• Establish and maintain a new filing structure within the wider teams (currently split between London & Norwich).
• Ensure Letters of Authority are updated each time we take on a new client entity or every 12 months whichever comes soonest.
• Ensuring a monthly list of VOID units are issued to S2 for H&S checks.

• Support the CD with preparation for client meetings, welcoming new starters into team etc
• General further support where required.

• Liaison with both internal and external clients to co-ordinate database services and information, including managing the processes involved in new property and/or portfolio management instructions and properties going out of management
• Such other duties that may evolve as the instruction progresses and the new Cluster Structure evolves as mutually agreed

Location:Remote –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Expected salary

Location

London

Job date

Sun, 27 Oct 2024 05:57:35 GMT

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