System Administrator Level 2 in Annapolis Junction, Maryland

Jovian Concepts, Inc is looking to hire a System Administrator Level 2 for a great opportunity in the Annapolis Junction area. This role requires a TS/SCI Clearance with Polygraph to be considered. No CCA’s will be accepted at this time.

This is on a team of 9 Contractors and 2 fully integrated Civilians supporting 22 SSP’s in a mixed Linux/Windows environment.

Essential Responsibilities : Candidate will be responsible for providing Linux/Windows System Administration and SSP/Security support for the program.

Required: Linux (Red Hat/Rocky, CentOS) and Latte u2018Art / SSP, STE/STN support.

Desired: Ansible, FreeIPA, RedHat KVM, NetApp support, Windows SA exp. JIRA, Confluence. Any scripting experience (Bash, Python, Perl, JSON, etc)

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.Manages IT system infrastructure and any processes related to these systems.

• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provides support for the escalation and communication of status to agency management and internal customers.

• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

  Requirements

  Position Requirements : The ideal candidate for this position must have experience in Linux, Windows, Scripting (Shell, Perl, Bash, Python etc.), Puppet, NIFI, STE/STN tools LatteArt , and Nessus.

  The Level 2 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems.

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

• Manage the daily activities of configuration and operation of IT systems.

• Provide assistance to users in accessing and using IT systems.

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers.

• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

• Provide in-depth experience in trouble-shooting IT systems.

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

  Qualifications:

• An active and current TS/SCI Clearance with Polygraph is required to be considered.

• IAT level II baseline certification as defined by DoD 8570.01-M is required.

• Ten (10) years, experience as a SA in programs and contracts of similar scope, type, and complexity is required.

• Bachelor’s degree in a technical discipline from an accredited college or university is required.

• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.