System Project Consultant – 73001345

Requisition No: 842408 

Agency: Department of Revenue

Working Title: SYSTEM PROJECT CONSULTANT – 73001345

 Pay Plan: Career Service

Position Number: 73001345 

Salary:  $56,526.48 – $62,476.68 / annually 

Posting Closing Date: 12/17/2024 

Total Compensation Estimator Tool

Florida Department of Revenue

Information Services Program

Systems Project Consultant

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY: The Florida Department of Revenue is seeking a dedicated Service Owner to coordinate our Security Administration Service, ensuring it aligns with ISO 20000 standards. This role is critical for maintaining the integrity, efficiency, and compliance of security services within the Department’s information technology framework. The ideal candidate will serve as the point of coordination for the Security Administration Service, working closely with cross-functional teams and leadership to deliver security solutions that align with both internal operational goals and external compliance frameworks such as Florida Administrative Code 60GG-2, NIST Cybersecurity Framework, and IRS Publication 1075.

Responsibilities:

• Service Management: Oversee the end-to-end management of security services, ensuring that they are delivered according to ISO 20000 standards and support the Department’s IRS Pub 1075 and Florida Administrative Code 60GG-2.
• Security Monitoring and Incident Response: Coordinate with the SOC and GRC teams to ensure that security monitoring and incident management processes support service management requirements.
• Compliance and Audit Coordination: Align service operations with state and federal compliance requirements, including IRS Pub 1075, working to maintain audit readiness.
• Stakeholder Management: Serve as the primary liaison between internal teams and service sponsors, ensuring seamless communication and alignment of security goals.
• Continuous Improvement: Lead initiatives to improve the security service’s effectiveness through performance metrics, service reviews, and process enhancements, with a focus on ISO 20000.
• Security Awareness and Training: Collaborate with relevant teams to ensure that security awareness programs meet established goals to educate stakeholders on security best practices and compliance.

MINIMUM REQUIREMENTS:  

• Six years or more of advanced level cybersecurity or technology analysis conducting research to identify, protect, or restore various information technology resources.
• Experience dealing with cybersecurity rules/standards, including F.A.C. 60GG-2, the NIST Cybersecurity Framework, or IRS Pub 1075.

SUBSTITUTIONS:

• A bachelor’s degree in cybersecurity, information technology, computer security, computer science, or closely related focus may substitute for four years.

PREFERENCES:

• Certifications such as ITIL, CISSP, CISM, or ISO 20000-related credentials.
• Experience working in government or heavily regulated industry.
• Experience leading cross-functional teams and manage service delivery in a complex IT environment.
• Experience with security incident management, compliance audits, and developing security awareness programs.
• Experience managing IT services following ISO 20000 standards.

SPECIAL NOTES:

• Position located in Tallahassee, Florida and is eligible for part time telework.
• The tentative salary for this position is $59,501.61.
• Interviews will be conducted on site for this position.

SALARY: $56,526.48 – $62,476.68.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION:  Sangeetha Mohan Doss, (850) 717-7343, Sangeetha.Mohandoss@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.