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Systems Analyst Architect/Supervisor in Plano, Texas

INOGEN INC

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    • Supervise assigned direct reports in the IT department, including hiring, creation of task plans and individual goals, performance management, time-keeping and attendance.
    • Partner with department business process owners and stakeholders to identify opportunities to use technology to improve business processes and operations.
    • Develop and oversee a comprehensive data strategy that aligns with enterprise-wide business intelligence efforts, enhancing predictive analytics capabilities.
    • Spearhead the adoption of technologies in areas such as AI and machine learning, integrating these into Salesforce and Veeva systems for advanced customer and patient relationship management.
    • Initiate and lead innovation labs within the IT department to prototype and test new technologies that can provide a competitive edge.
    • Design enterprise architecture that encompasses the integration of ServiceNow ITSM for streamlined service management, alongside robust CRM and ERP systems, to facilitate agile and efficient operations.
    • Strengthen compliance frameworks to exceed industry standards and regulatory requirements, leveraging technology solutions to automate and monitor compliance processes.
    • Direct theintegration of advanced cybersecurity measures into business systems, ensuring robust defense mechanisms against evolving threats.
    • Manage vendor partners providing support and development resources to the business systems and associated projects.
    • Monitor performance of the Inogen corporate IT business systems to ensure required service levels are met to meet the needs of the business.
    • Employ advanced analytics techniques using platforms like Snowflake and Celonis to drive data-centric decision-making, forecasting trends, and strategic planning.
    • Design and maintain robust data solutions, leveraging Snowflake for cloud data storage and analytics, ensuring data integrity, security, and accessibility align with business intelligence goals.
    • Evaluate and implement data management practices to optimize storage, processing, and retrieval processes within the enterprise IT framework.
    • Oversee the development and implementation of a comprehensive risk management plan for IT systems, addressing potential impacts on business continuity.
    • Champion the use of advanced simulation models to test and improve business continuity plans in the face of various risk scenarios.
    • Lead projects to enhance or implement new IT business system capabilities.
    • Support business initiatives requiring use of the IT business systems and/or implementation of new capabilities and technologies.
    • Prepare annual forecast and budget for enterprise business system purchases, implementation and support.
    • Evaluate and select new Salesforce tools, technologies, and vendors, ensuring alignment with business needs and security requirements.
    • Define Salesforce-related policies, procedures, and strategies
    • Lead the Architecture of secure, user-centric customer and patient portals, with a strong focus on implementing Multi-Factor Authentication (MFA) to ensure data privacy and security.
    • Manage all the Data Platforms (e.g., Snowflake, FiveTran, PowerBI, Tableau)
    • Manage all the integration platforms such as Boomi or MuleSoft.

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