Talent Acquisition Specialist, Customer Operations

Overview

About the Role:

At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is looking to hire two new recruiters to support the team’s growth. You will be reporting to our Head of Worker Operations and own hiring for roles ranging from individual contributors to managers.

As a Talent Acquisition Specialist, Customer Operations, you will:

• Manage the entire recruitment process. This includes:
  • Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
  • Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
  • Leading candidates throughout the hiring process
  • Offers and closing, together with hiring managers
• Report on metrics to our Managers and Directors, using data to inform decisions and improvements
• Collaborate with hiring managers and teams to refine your understanding of their needs

What you will bring:

• 3+yrs of experience recruiting for fast-growing companies
• Experience managing and engaging large volumes of candidates efficiently
• Advanced screening capabilities to evaluate skills and cultural alignment
• Experience sourcing candidates across different locations

We’re also looking for:

• Experience recruiting for Customer Operations roles (Support Team Leads, Support Agents, etc.)
• Experience designing and improving hiring processes and assessments
• Experience working in a globally distributed organization
• Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)

In this role, you will be evaluated on:

• Your measurable impact on hiring (hires, quality and passthrough rates)
• Your ownership of hiring pipelines (speed, efficiency, optimization)
• Your attention to detail (communication, tool setup)

This role is open for applications until December 16th, 2024. If we think you are a strong candidate, we might reach out before then, but the role will remain live until the end of the period.

We are hiring for this role remotely in the European Union.

Tagged as: 3-5 Years, 5+ Years