Talent, Learning & Development Consultant (Ref: 89758)

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

About the job

Job summary

This position is National

Job description

Role Overview

As part of the Talent, Learning & Development (T,L&D) team, the consultant role is responsible for designing, implementing and evaluating learning across the organisation. You will be responsible for the delivery of different learning sessions, including induction and part of the Line Managers Essential (LME) suite of materials, utilising a variety of different delivery methods. In addition, you will provide advice on learning & development solutions to customers and stakeholders. You will foster a culture of continuous improvement to regularly refine and enhance the quality of service provided by the team. In the future, your role may include line management duties.

Job Description

Duties and Responsibilities

• Deliver a variety of learning activities to OPG L&D quality assurance standards within agreed deadlines, including part of the Line Manager Essentials (LME) suite of materials and induction.
• Participate and contribute towards the design of new products and the review of existing ones.
• Deliver workshops and facilitate mentoring circles as part of the suite of development programmes.
• Conduct learning needs analysis
• Complete 1:1 Career Consultations with staff
• Proactively look for ways to improve services and delivery, working with the team to suggest and introduce improvements.
• Support the use of the OPG Academy through promotion and creation of resources.
• Provide advice on learning solutions to fit the needs of different business areas.
• Undertake ad-hoc projects as agreed with your manager to support the development and delivery of OPG’s People Promise and the T,L&D team’s Action Plans. The duties will be appropriate to the skills set of this post.
• Support and contribute to the aims, objectives, and performance of the OPG as a whole.

Organisational overview 

OPG is an executive agency of the Ministry of Justice (MoJ) and was set up in 2007 following the introduction of the Mental Capacity Act 2005. We are a friendly and inclusive organisation that delivers vital public services with real impacts on the lives of some of the most vulnerable people in society. We work closely with the Court of Protection, the legal profession, social services, and charities. Our staff are mostly based in Birmingham and Nottingham. 

The Public Guardian, supported by OPG, discharges a range of statutory functions under the Mental Capacity Act – principally maintaining registers of Lasting Powers of Attorney (LPA), Enduring Powers of Attorney (EPA) and of orders appointing deputies and guardians; supervising deputies, and dealing with representations about the way in which attorneys and deputies are exercising their powers. The OPG registers approximately 900,000 LPAs and EPAs and supervises around 60,000 deputies per year. 

Following a consultation in 2021 by the Ministry of Justice, ministers have now set out plans to transform the LPA system – making it quicker to use, easier to access and even more secure from fraud. Under the proposals, people will be able to make an LPA completely online for the first time – bringing it in line with other government services such as applying for a divorce. The current paper-based system will continue to operate meaning people can choose an accessible process that’s best for their specific needs. 

Through this and other reforms, the way OPG provides services will change to help us meet the growing needs of our users, partners, and our stakeholders. It will make sure our users experience a better level of support and it will help us to respond to the changing needs of society. These reforms will enable us to create high-quality services that are accessible and affordable for all. 

Equality and Diversity:

• Ensure the staff and work environment is managed in a positive and non-discriminative way.
• Positively promote and implement diversity and equality opportunity in all areas of work.
• Commit to learning opportunities to raise your own awareness of those with protected characteristics

Health and Safety:

• Take responsibility for own health and safety and that of others and abide by the OPG Health and Safety procedures.

Agreed Expectations

The Learning and Development Consultant will be expected to be available for occasional evening delivery during Twilight hours and to travel between Birmingham and Nottingham sites for occasional delivery and meetings.

Skills & Qualifications

Essential Skills

• Excellent presentation skills
• Excellent verbal and written communication skills
• Ability to network and collaborate with internal stakeholders
• Ability to manage tight deadlines and the changing needs of the business
• A drive and focus to continuously improve our L&D approach
• A passion and commitment to developing self and others
• Previous experience of a learning and development environment
• Strong IT skills including the use of standard Microsoft Office packages

Desirable Skills

• Management experience and knowledge of the current Civil Service (including MoJ) HR policies
• Developing digital learning packages
• Mentoring experience
• CIPD (level 3) in Learning and Development

Application process

This recruitment will follow the Civil Service Success Profile process and will assess your Behaviours and Strengths. 

As part of the application process, you will be asked to complete a personal statement and a 250-word count on behaviour example for Developing Self and Others (Level 2).

Please note that your personal statement should contain a maximum of 750 words and should describe:

• Your suitability for the Talent, Learning and Development Consultant role based on the essential and desirable skills outlined above

If you are successful at sift, you will be invited to an interview which will follow the Success Profile process. 

Interview Process

At interview candidates should expect strength-based questions and questions relating to the Civil Service behaviours outlined below: 

Behaviours assessed at interview: 

• Developing Self and Others (Level 2)
• Communicating and Influencing (Level 2)
• Managing a Quality Service (Level 2)

Interviews will be held on Microsoft Teams. Please get in contact with us if you require any reasonable adjustments to support your interview.

This is a full-time post. However, requests for flexible, part-time working and job share will be considered, considering at all times the operational needs of the Department.

During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of, and strengths-based questions to also discover what you enjoy and your motivations relevant to the job role.

For further information on benefits of working for OPG, such as our Flexible Working Opportunities, please check the candidate information pack attached to this advert. 

If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available.  

Person specification

Please refer to Job Description

Behaviours

We’ll assess you against these behaviours during the selection process:

• Developing Self and Others
• Communicating and Influencing
• Managing a Quality Service

Benefits

Alongside your salary of £27,223, Office of the Public Guardian contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [email protected]
• Telephone : 0845 241 5359

Recruitment team

• Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://justicejobs.tal.net/vx/appcentre-1/brand-2/candidate/so/pm/1/pl/3/opp/89758-89758-Talent-Learning-Development-Consultant/en-GB

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