Team Support Co-ordinator

Job title:

Team Support Co-ordinator

Company

The Growth Company

Job description

The Growth Company (GC) is seeking two highly organised and motivated Team Support Coordinators to join their dynamic team. In this role, you will assist and support both the project manager and a remote team of 5-20 members in the daily operations of the service.GC Business Growth Hub is a community of specialists with a passion to help businesses across Greater Manchester to realise their ambitions. Since 2011, the Hub has supported more than 15,000 businesses including start-ups, scale-ups and established businesses, providing finance guidance, creating international links, and paving the way for innovation and people development across the region. We work with the best of public and private partners, offering expert one-to-one and peer-to-peer business support, events, specialist programmes, funding and much more.Key Responsibilities:

• Handle enquiries via calls, correspondence, emails, and face-to-face interactions.
• Liaise with advisors to ensure all clients are allocated within 48 hours, including planning visits and meetings with clients/partners.
• Accurately input data and information from clients, referrals, inquiries, and service use into in-house systems, CRMs, and databases.
• Confidently multi-task and collaborate with multiple departments to plan and promote meetings, events, seminars, and conferences. Manage delegate registrations/attendance and gather feedback.
• Process applications for programs and subscriptions, ensuring all policies and procedures are followed and documentation is correctly collected, sorted, and stored.
• Produce reports for management outlining service performance, impact data, funding requirements, and business timetables/timescales.
• Accurately raise purchase orders, sales invoices, process all invoices, and conduct financial period reconciliations and reporting in a timely manner.
• Monitor visits, suppliers, and contractors, conducting regular performance checks to ensure all contractual obligations and evidence are in place.

Experience:

• Experience working with compliance in publicly funded programs.
• Communicating with clients via phone, email, and face-to-face interactions.
• Delivering projects to meet defined targets and manage competing priorities.
• Tracking and producing performance management data.
• Working with CRM and in-house systems/databases.
• High level of knowledge and understanding in contract management practices and compliance, especially regarding publicly funded programs.

About you:

• Excellent verbal and written communication skills.
• Strong attention to detail.
• Effective negotiation and listening skills.
• Proficient in IT applications such as Microsoft Word and Excel.
• Ability to perform well in high-pressure environments.
• Approachable and confident in requesting data/information from professionals and highlighting non-compliance (with support from the Team Manager).

LocationManchesterBusiness Area Logobusinessgrowth.jpgCompany LogoBusiness Growth HubCompanyBusiness Support Business Finance (BSBF)Contract typePermanent/ Full- timeSalaryUp to £23,900 per annumAdvert Brandbusinessgrowth.jpgClosing Date06/04/2025Ref No4553Documents(Word, 87.99kb)We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.If you require support with the recruitment process, please contact or Internal Recruitment Team at or call us on 0161 237 4447.All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

Expected salary

£23900 per year

Location

Manchester

Job date

Fri, 28 Mar 2025 04:11:04 GMT

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