Technical Maintenance Assistant

Job title:

Technical Maintenance Assistant

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What the job involves

• Work with the onsite facilities team to ensure planned preventative and reactive tasks are completed.

• Organize site PPM and coordinate vendor visits and verification of performed works.

• Track daily client and JLL ticketing system and keep updated.

• Follow-up and track remedial works.

• Work with the internal Task system to keep track of all requested Facilities work and close out actions according to SLAs.

• Seek to continuously improve processes, systems and overall client satisfaction.

• Obtain quotes for repairs that are done by external companies and update them in the finance tracker.

• Track all intervention and paperwork. This is to be done both electronically and physically.

• Provide weekly and monthly reports.

• Quality and sense check all vendors are compliant and documentation is logged accordingly.

• Daily check of the BMS of the office.

• Daily site inspections of the office

• Resolve facilities-related problems with conference rooms, interior furnishings, fixtures and equipment.

• Perform fabric related repairs including handyman repairs, building of items required within the office, painting works.

• Carry out quality audits office including furniture and equipment on a regular basis, logging all issues and ensuring actions are completed on time.

• Provide support for meetings and conference room repairs, bathroom repairs, MK and restaurant repairs.

• Act collaboratively to solve problems and resolve spontaneous and unique situations with • professionalism and service orientation.

• Ensure completion of daily checks and delivery of committed services and overall client satisfaction, demonstrate responsiveness and creativity in finding solutions for service delivery.

• Ensure appropriate follow up with customers and vendors.

• Provides support for the wider facilities and events team in terms of updating tasks/supporting vendors, event setup.

• Work as part overall FM team on facilities related tasks including first line fix, post room support, events support, replacement of light bulbs and manual handling.

• Regularly work with external contractors, e.g., M&E contractor, cleaning, AV, fit out contractors…

• Support wider events team in terms of set ups/screens/props etc

• Ad hoc duties from time to time to support the rest of the facilities team.

Skills & ExperienceExperience in a hands-on role working within an events or facilities environment.Technical qualification or trade essential, manual handling training essential.Outstanding customer service skills and orientationAbility to maintain professionalism at all times under stressful situations.Ability to multitask and work without direct supervision.Proficient in MS Office and possess excellent written and verbal communication and people skills.English proficiencyPrevious experience of working in a fast-paced, multi-national environmentGreen thinking mentality.Proactive and hands on mentalityLocation:On-site –Berkshire, GBR, Hertfordshire, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Expected salary

Location

Harpenden, Hertfordshire

Job date

Thu, 29 Aug 2024 06:16:38 GMT

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