Technical Product Manager (Digital : Consumer / EE)

Job title:

Technical Product Manager (Digital : Consumer / EE)

Company

BT

Job description

Why this job mattersFlexible working, 3 days a week together in our Belfast or Darlington office (flexible 2 days remote wherever)Technology product ownership is key to managing the design, delivery, performance and evolution of one of the key telco product families that underpin Consumer’s £10bn annual revenue (Broadband, Voice TV, Sport, Mobile, Convergence). Commerical product ownership and customer experience sits within the Consumer CFU but the solution roadmap, technology partner relationships, delivery and in-life cost and evolution of the products from a technical and architectural point of view is within Consumer CIO. The Technology Product Owner role works with colleagues in Consumer Sales, Service, Products and Marketing teams to develop and deliver and continuously evolve the product roadmap. While the role is based in Consumer CIO it will need to work across the entirety of CDIO and Service Platforms as needed to ensure product and technical plans are aligned.The immediate assignmentThe role holder will be responsible for one or a small number of strategic applications/products that will deliver key business outcomes to support a successful consumer strategy. This will involve identifying opportunities with consumer business owners then creating and owning a backlog through to design, development and delivery of strategic applications. The TPO will ensure the resources are engaged to manage and coordinate the delivery of technical solutions on behalf of our customers, and manage the relationships between the Consumer teams and our delivery partners. The role holder will work closely with a wide array of stakeholders and CIO resources including: Enterprise Architects, Solutions Architects/Designers, Delivery/Project Managers, Scrum Masters, Developers/SW Engineers, QA/Testers. This will incorporate both internal and 3rd party supplied resources.What you’ll be doing

• Translate desired business outcomes, including component, process, and system simplification, into a product backlog and roadmap that realises the strategic technology end state
• Definition of best technical solution to deliver desired features and optimise cost-benefit, delivery timescales and whole life costs
• Partner with key stakeholders across Consumer CFU, CDO, CIO and Service Platforms to define requirements and ensure end to end delivery is effective and efficient
• Accountable for the costing of the product roadmap, articulation of formal and detailed business case projections and delivery against agreed budget and timeline
• Assess industry trends and perform research to identify new technologies and suppliers that could add value
• Collaborate with the business to generate opportunities to improve ways of working through better use of technology and co-create cost/benefits cases to take forward
• Influence decision making to ensure product simplification portfolio objectives are achieved
• Work closely with front door/business performance & planning to ensure accurate assessment of demand and required funding
• Prioritise the product roadmap and backlog to maximise the value of engineering team effort by ensuring the sequencing of features over time delivers optimal economic outcomes
• Meet customer, commercial and technical outcomes for Consumer, ensuring the scope of the product release delivers key capabilities on time and on budget

Specific Skills and Experience

• Technology Experience: Technical expertise in developing and managing technical products and platforms in-life. Comfortable in engaging and influencing technical and non-technical stakeholders.
• Agile Experience: Previously experience of working in an agile environment e.g. SCRUM
• Delivery Experience: Proven experience of delivering complex technical solutions in a diverse environment, including with teams on-shore, off-shore and from partner organisations
• Commercial & Risk Awareness: Experience in evaluation of the obvious and subtle commercial risks/issues/challenges especially in relation to a programme/project. Experience in determining the appropriate commercial solutions
• Domain Experience : clear understanding of the sales and service domains and the complexities within

Our leadership standardsLooking in:Leading inclusively and SafelyI inspire and build trust through self-awareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.Looking out:Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best.Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Direct share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV with TNT Sports and NOW Entertainment
• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About BTBT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.Diversity & InclusionWe hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team’s values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.How to ApplyIt’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Expected salary

Location

Belfast

Job date

Wed, 11 Sep 2024 02:26:09 GMT

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