Technical Project Manager, Member Care
Feeld
At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. Our mission is to build an inclusive, human-centered platform that fosters trust, safety, and authentic connections. We are seeking a Technical Project Manager, Member Care to join our remote team and lead the development and enhancement of product features that ensure a safe and trusted experience for our members.In this role, you will be responsible for shaping the future of Feeld’s trust and safety initiatives, ensuring that our platform maintains the highest standards of security and moderation. You will collaborate closely with cross-functional teams, including engineering, data, customer support, and legal, to develop solutions that protect our community while fostering an environment of discovery and inclusivity.You will be the advocate for member safety, balancing the need for product innovation with robust protection against harmful behaviours. This role requires a deep understanding of user experience, moderation systems, and regulatory compliance in a fast-paced and dynamic environment.If you are passionate about trust and safety, enjoy building products that improve user experiences, and are motivated by the challenge of enhancing platform security, we’d love to meet you.What you will do:
RequirementsAbout you:
Bonus points:
This position offers the opportunity to shape the future of safety at Feeld, ensuring that our members can engage in meaningful, safe, and positive experiences. If you’re passionate about fostering trust and protecting users in a rapidly evolving platform, we invite you to join our mission to elevate human connection.BenefitsAbout us:Feeld is an independent, experimental and fully remote organisation reshaping the dialogue on dating and sexuality. The company was founded in 2014 and has evolved since to become the open, distributed structure it is now. We have a naturally agile and fluid culture. The whole team is fully remote, which means you work where and when helps you perform at your best. We regard autonomy highly and treat our organisation as a product – we iterate, improve and test things internally to see what works best for everyone.Our culture:We believe in creating a safe work environment through humanity, fluidity, safety, transparency and progressiveness. When hiring, we look for culture add rather than culture fit.Because we are a fully remote team, it’s especially important that we create an environment where our colleagues feel included and connected as humans.Diversity, equity, inclusion and belonging at Feeld:Feeld promotes open-mindedness, inclusion, diversity and kindness, both in the world and among our own workforce.We encourage and welcome applications from people with a history of marginalisation, whether because of race, gender expression or identity, sexual orientation, neurodivergence, national origin, disability (seen or unseen) or any confluence of intersectional identities.Our goal is a barrier-free application process and working environment. If you require further details or assistance or have any questions about this process, please let us know at .Compensation and perks:We are conscious of how our work and decisions impact other humans and the environment. We design our product and organisation with consideration for the wellbeing of our members and colleagues. Feeld’s way of working is designed to proactively prevent burnout and an “always on” culture. We believe in technology and working environments that enable people to live a meaningful, fulfilled life.Therefore, we offer our staff:
Our compensation system is one of the ways we work to uphold equity and inclusion at Feeld. Just as we strive to enable honest expression on our platform, we strive for openness of information within the organization. Internally, we keep decision-making transparent to keep each other accountable and make sure all voices are heard.That is why we offer:
Estimated compensation for this role:
Our interview process:
We understand we’re asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us.To find out more about Feeld, (available on iOS and Android).
£95000 – 155000 per year
London
Wed, 30 Oct 2024 23:15:15 GMT
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