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Do you have one year of recent technical support experience?
A company that manufactures automated systems, like
check-out kiosks, is adding a Technical Support member
to their team. In this role, you’ll receive inbound calls from customers and help troubleshoot issues. ?
No previous customer service experience is necessary—they’ll train you! All you need is previous technical experience, and to be comfortable talking to customers on the phone throughout the day.
This temporary-to-hire position not only offers bonuses, but also has strong career growth opportunities. In fact, 30% of the workforce at this company has been promoted into other roles.They truly believe in training and developing their team!
Technical Support Responsibilities:
- Communicate
effectively & professionally - Provide timely
response to customers having technical issues - Follow
guidelines and help customers resolve issues
Pay:
$18-$20/hr
Schedule:
- During 2-month training period: Monday-Friday 8am-5pm
- Hybrid role after training period working 4-10s including occasional weekends
Technical Support Requirements:
- 1 year of recent technical support experience
- Strong verbal
and written communication skills - Ability to
navigate software and type information while on a call
Why Apply?
- Bonuses and
generous compensation for on-call work - Fast promotions
and growth - Great pay and
pay increase at next level - Work businesses
instead of consumers - Day and flex
schedule with most weekends off - Medical,
Dental, Vision. 401k
Location: Frisco, TX
If you’re interested
in this Customer Support position,
apply now or call 469.947.6789
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