Technical Support | Customer Service

Do you have one year of recent technical support experience?

A company that manufactures automated systems, like
check-out kiosks, is adding a Technical Support member
to their team. In this role, you’ll receive inbound calls from customers and help troubleshoot issues. ?

No previous customer service experience is necessary—they’ll train you! All you need is previous technical experience, and to be comfortable talking to customers on the phone throughout the day.

This temporary-to-hire position not only offers bonuses, but also has strong career growth opportunities. In fact, 30% of the workforce at this company has been promoted into other roles.They truly believe in training and developing their team!

Technical Support Responsibilities:

• Communicate
  effectively & professionally
• Provide timely
  response to customers having technical issues
• Follow
  guidelines and help customers resolve issues

Pay:
$18-$20/hr


Schedule:

• During 2-month training period: Monday-Friday 8am-5pm
• Hybrid role after training period working 4-10s including occasional weekends

Technical Support Requirements:

• 1 year of recent technical support experience
• Strong verbal
  and written communication skills
• Ability to
  navigate software and type information while on a call

 
Why Apply?

• Bonuses and
  generous compensation for on-call work
• Fast promotions
  and growth
• Great pay and
  pay increase at next level
• Work businesses
  instead of consumers
• Day and flex
  schedule with most weekends off
• Medical,
  Dental, Vision. 401k

Location: Frisco, TX

If you’re interested
in this Customer Support position,
apply now or call 469.947.6789

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