Technical Support | Customer Service

  • Full Time
  • Anywhere
  • Posted 2 months ago

Please Visit Apply Link

Do you have one year of recent technical support experience?

A company that manufactures automated systems, like
check-out kiosks, is adding a Technical Support member
to their team. In this role, you’ll receive inbound calls from customers and help troubleshoot issues. 

No previous customer service experience is necessary—they’ll train you! All you need is previous technical experience, and to be comfortable talking to customers on the phone throughout the day.

This temporary-to-hire position not only offers bonuses, but also has strong career growth opportunities. The company is eager to promote from within and is looking for someone who is career-focused and ready to grow with them!

Technical Support Responsibilities:

  • Communicate
    effectively & professionally
  • Provide timely
    response to customers having technical issues
  • Follow
    guidelines and help customers resolve issues

Pay:
$18-$20/hr


Schedule:

  • During 2-month training period: Monday-Friday 8am-5pm
  • Hybrid role after training period working 4-10s including occasional weekends

Technical Support Requirements:

  • 1 year of recent technical support experience
  • Strong verbal
    and written communication skills
  • Ability to
    navigate software and type information while on a call

 
Why Apply?

  • Bonuses and
    generous compensation for on-call work
  • Fast promotions
    and growth
  • Great pay and
    pay increase at next level
  • Work businesses
    instead of consumers
  • Day and flex
    schedule with most weekends off
  • Medical,
    Dental, Vision. 401k

Location: Frisco, TX

If you’re interested
in this Customer Support position,
apply now or call 469.947.6789

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To apply for this job please visit www.terrastaffinggroup.com.