Technical Support | Customer Service

Do you have one year of recent technical support experience?

A company that manufactures automated systems, like
check-out kiosks, is adding a Technical Support member
to their team. In this role, you’ll receive inbound calls from customers and help troubleshoot issues. 

No previous customer service experience is necessary—they’ll train you! All you need is previous technical experience, and to be comfortable talking to customers on the phone throughout the day.

This temporary-to-hire position not only offers bonuses, but also has strong career growth opportunities. The company is eager to promote from within and is looking for someone who is career-focused and ready to grow with them!

Technical Support Responsibilities:

• Communicate
  effectively & professionally
• Provide timely
  response to customers having technical issues
• Follow
  guidelines and help customers resolve issues

Pay:
$18-$20/hr


Schedule:

• During 2-month training period: Monday-Friday 8am-5pm
• Hybrid role after training period working 4-10s including occasional weekends

Technical Support Requirements:

• 1 year of recent technical support experience
• Strong verbal
  and written communication skills
• Ability to
  navigate software and type information while on a call

 
Why Apply?

• Bonuses and
  generous compensation for on-call work
• Fast promotions
  and growth
• Great pay and
  pay increase at next level
• Work businesses
  instead of consumers
• Day and flex
  schedule with most weekends off
• Medical,
  Dental, Vision. 401k

Location: Frisco, TX

If you’re interested
in this Customer Support position,
apply now or call 469.947.6789

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