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This role has a starting salary of £29,697 per annum based on a 36 hour working week.
This is a 12-month fixed term contract.
Are you looking for an?exciting?opportunity?to?deliver?excellent?support to Surrey’s Highway?Service? We are delighted to be hiring a new Technical Support Officer to join our fantastic Technical Support Team based at the Highways Depot in Guildford! The team are primarily office based so that we can assist on site, but flexible and hybrid working is supported where possible.
Rewards and Benefits
About the Team
The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets. The highway is the most?valuable asset?managed by Surrey County Council with a replacement value of approximately £7.5bn, and it is critical to the economic growth of the County. It is regarded by?Councillors?and residents as one of the most important services provided by the Council.
About the Role
This role sits within the Technical Support Team where we provide a central administrative and project support function to the wider team.
As a Technical Support Officer you’ll be at the heart of ensuring we always deliver an excellent service. On a day-to-day basis you will take on crucial business support duties which include purchasing and invoicing, business reporting, facilities and reception duties. You?will respond to?a high volume and wide range of requests,?supporting the wider teams to deliver the overall objectives of the service. Technical Support Officers are also the first point of contact for the public and visitors at a key county office, therefore it is important that you promote a positive first and lasting image of the County Council.
Shortlisting Criteria
First and foremost, we’re looking for excellent customer service skills! This is key to the role and we need someone who can embrace this in their approach, ensuring that both they and the team put the customer at the heart of everything they do.
To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:
As part of your application you will be asked to submit a CV and answer the following questions:
The job advert closes at 23:59 on Friday 26th July 2024 with interviews planned for Monday 5th August.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
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